Serra Honda Grandville
Grandville, MI
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Over the last 15 years I've bought 3 new cars here and have never had any problems. Service has always been great and they delivered on what they promised. have never had any problems. Service has always been great and they delivered on what they promised. More
They've always gotten me right in. They explain the service plans very well. I like getting the email reminders for service. They don't try to add service on that I don't need. service plans very well. I like getting the email reminders for service. They don't try to add service on that I don't need. More
Coulldnt ask for anything more, professional and impressed. Had an air condition problem and it was fixed the first time and submitted for warranty which was successful. impressed. Had an air condition problem and it was fixed the first time and submitted for warranty which was successful. More
I called for an appointment to get an oil change and I was told it would be a week and half before I could get one and I said I was goi g in vacation and needed one since it was the first one since buying was told it would be a week and half before I could get one and I said I was goi g in vacation and needed one since it was the first one since buying my new car and the service rep said if I could just drop it off they would manage to get it done that day for me and they did. I was grateful they were able to get it done so we could go on vacation with peace of mind. More
Well taken care of by Dwain with easy check in and update of services needed and recommended. A very positive experience and clean waiting area. Work completed in a very timely fashion. of services needed and recommended. A very positive experience and clean waiting area. Work completed in a very timely fashion. More
Finally, an associate that is actually friendly! Very informative, tells me what I need with no high sales pressure. Thank you, Nathan Neubecker! (This guy needs a raise!!) informative, tells me what I need with no high sales pressure. Thank you, Nathan Neubecker! (This guy needs a raise!!) More