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Serra Honda Grandville
Grandville, MI
3,279 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,279 reviews
Verified Customer
June 18, 2026
It was OK. I think it's overpriced. You do not have a rewards program. You don't offer any service coupons other Honda dealerships have both. I think it's overpriced. You do not have a rewards program. You don't offer any service coupons other Honda dealerships have both. More
by Scotjmckale
June 18, 2026
Appreciated their frank analysis and recommendations Jesse in particular helped us decide on the most appropriate repair option for our current needs Jesse in particular helped us decide on the most appropriate repair option for our current needs More
by laura.mikrut
Employees Worked With
Dwain and Jesse
June 17, 2026
I have bought my last three cars at Serra. They have a good inventory to choose from and more importantly for me, Kim Berands. Kim is great to work with. She takes care of everything and answe They have a good inventory to choose from and more importantly for me, Kim Berands. Kim is great to work with. She takes care of everything and answers all my questions. More
by Kim
Employees Worked With
Kim Berands and Jacob in finance
June 17, 2026
Excellent communication. He laid out my options and explained the process very clearly. Also very timely, I came in at 1 Thu so he could be sure which part I needed, and call He laid out my options and explained the process very clearly. Also very timely, I came in at 1 Thu so he could be sure which part I needed, and called me less than 8 hours later to let me know they had it, give me an estimate, and schedule me to come in the next day. More
by Cookmadeline5
Employees Worked With
Davin risk
June 17, 2026
The Salesperson was very knowledgeable and understanding of what car we were looking for. He spent time with us to review many of the car's features. of what car we were looking for. He spent time with us to review many of the car's features. More
by mjetheridge6
Employees Worked With
Mitch Hardcastle, Dwain Scheller
