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Serra Honda Grandville

Grandville, MI

4.8
1,961 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 1,961 reviews

November 27, 2025

Wanted $99 diagnostics fee for each separate charge when arrived at the service department, on the phone service advisor said $99 fee to look at all 3 separate issues. Would highly recommend looking elsewhe More

by kay.smith
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
November 26, 2025

Always welcoming. Answers my questions. Keeps all my service records. Helpful too I can trust them to do a good job. More

by Mchertos
Recommend Dealer
Yes
Employees Worked With
Cal
November 26, 2025

It was good. Nice people good service This automated service is kinda pushy to me More

by abealjouhy
Recommend Dealer
Yes
November 26, 2025

Very easy to schedule an appointment. Dwain Scheller is an excellent advisor explaining what was performed on the car and when service will be needed again. So easy to work with. More

by sambrose83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
November 26, 2025

Friendly demeanor, great customer service, quick in and out I enjoyed working with Davin to service my vehicle. I will return for service in the future More

by Joeysterling14
Recommend Dealer
Yes
Employees Worked With
Davin
November 25, 2025

Great, helpful, service! Came in for regular maintenance and a question, received a quick and accurate answer as well as a resolution same day! More

by joelrgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Bemke
November 25, 2025

I was pleased with the friendly, knowledgeable, and informative salesman. The service was also great. I am enjoying my new Honda. More

by Dsp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Westrate
November 25, 2025

Took care of the 105,000 mile check-up and had new snow tires put on. Dwain is the best to work with! Excellent! More

by janelynmey
Recommend Dealer
Yes
Employees Worked With
Dwain S
November 25, 2025

Duane was great to work with. Thanks for getting our fob done right away. Great service More

by whildenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane
November 25, 2025

I had an oil change and tire rotation. It was done in about 45 minutes. After I had left I noticed the Tire pressure light was on. I returned and the attendant checked the tires again to b More

by patthome14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Price
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