Serra Honda Grandville
Grandville, MI
Filter Reviews by Keyword
By Type
Showing 414 reviews
Thank you so much to Randy for all the info about the odyssey and the pilot...sorry it took so long for me the make up my mind. and thank you so so much for all your help, Silvano. Love my new van! We a odyssey and the pilot...sorry it took so long for me the make up my mind. and thank you so so much for all your help, Silvano. Love my new van! We appreciate everything you did for us! (and the floor mats rock!) More
Kevin was very professional in the manner he presented the sales options to us. He had the answers to our questions readily available. We felt he had our best interest at heart and did not try to sell us the sales options to us. He had the answers to our questions readily available. We felt he had our best interest at heart and did not try to sell us something we didn't need. I'm sure any future service we may need will be dealt with in the same professional manner. Jean and Phil Timmer More
Very friendly and helpful. More concerned with my needs than making a sale. Show room is very clean an comfortable. Would definitely recommend them to anyone. than making a sale. Show room is very clean an comfortable. Would definitely recommend them to anyone. More
Extremely nice people to work with, they answered all my questions even before i asked them. They took care of everything, even my old car, it was great. I have nothing but praise for the dealership and eve questions even before i asked them. They took care of everything, even my old car, it was great. I have nothing but praise for the dealership and everyone that I came in contact with. They changed my whole attitude on dealerships and how they should be, I am very impressed. More
It was my first time buying a car. I was nervous and unsure what to do. The sales team at Rivertown Honda made my experience comfortable and easy. Laura helped me through the process, and I quickly foun unsure what to do. The sales team at Rivertown Honda made my experience comfortable and easy. Laura helped me through the process, and I quickly found a car I loved. More
I found your 2010 Honda Accord Crosstour online and am glad I did. Rivertown worked with us (as we are from about an hour away) on all the little things that could be taken care of ahead of our visit. Bot glad I did. Rivertown worked with us (as we are from about an hour away) on all the little things that could be taken care of ahead of our visit. Bottom line is I didn't get a pushy sales person trying to sell me something I didn't want. I received what I consider a fair , honest sales experience that I enjoyed. The Crosstour is the ONLY car I've found that is as comfortable to drive as my truck (2007 Chevy 2500HD LTZ). Thank you and I can only hope the Honda (1st one I've owned) lives up to all the hype I've heard about. More
Everyone at the dealership was very friendly and accommodating. I appreciated the professional service. I would recommend River town Honda. We went there because they were recommended by people w accommodating. I appreciated the professional service. I would recommend River town Honda. We went there because they were recommended by people we know. More
Come once and you will be back, again and again. An absolute clinic in a true customer service oriented organization from bottom to top. I will recommend Rivertown Honda continuously. absolute clinic in a true customer service oriented organization from bottom to top. I will recommend Rivertown Honda continuously. More
As I began looking at Honda CR-V's on the lot, I was approached by Jon Yaklin in a timely and friendly manner. (I had been to a couple of other dealers earlier and was not approached at all - had to go approached by Jon Yaklin in a timely and friendly manner. (I had been to a couple of other dealers earlier and was not approached at all - had to go in to ask for help.) I told him my situation on cars and he gave me sufficient information on the Honda CR-V that I could take back home and discuss with my husband. I received a follow-up call from Jon just letting me know that if he could be of any assistance and/or needed more help he would be available. After narrowing my choices down to a few models, my husband and I returned to Rivertown Honda for a couple of reasons. They had a couple of cars that had great prices on them for what they offered and I was happy with Jon's service to me earlier. We left that afternoon with a brand new Honda, which Jon had worked out a great deal with us being the one that I had hoped for to buy had sold earlier. All in all we experienced great service at a great price. Since our purchase, we have heard good things about the service department as well from someone we know that takes their Honda there too. More
Casey was very easy to work with in my car shopping experience. At no time did I feel pressured or uncomfortable in any way. Friendly service with class. experience. At no time did I feel pressured or uncomfortable in any way. Friendly service with class. More