Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Honda Grandville
Grandville, MI
2,383 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,383 reviews
Verified Customer
February 10, 2026
Friendly. Knowledgeable. Conner listens to our needs, keeps us posted on our vehicle's status, and alerts us to future service our car will need. Knowledgeable. Conner listens to our needs, keeps us posted on our vehicle's status, and alerts us to future service our car will need. More
by kris10bentley
Employees Worked With
Conner
February 10, 2026
I was just 400 miles over my service contract for free oil changes. He knew I was frustrated because I had made the appointment when I was below in miles. Showed me how to find my oil change discount. Ver oil changes. He knew I was frustrated because I had made the appointment when I was below in miles. Showed me how to find my oil change discount. Very fast in and out. More
by mike@cgsmllc.com
Employees Worked With
Service advisor
February 09, 2026
Brought the car in, they took the keys (left them in the car), they said that they would hook the battery up and see if it could be charged or replace it. The next morning they texted saying that it was don car), they said that they would hook the battery up and see if it could be charged or replace it. The next morning they texted saying that it was done. I came and picked up the car. More
by rmredlien
Employees Worked With
Something like Davin Rusk
February 09, 2026
This is my 3rd vehicle purchase at Serra. Kim , my sales person has always been very personal and easy talk with . Kim will find you what you need, never over selling. She doesn't stop after Kim , my sales person has always been very personal and easy talk with . Kim will find you what you need, never over selling. She doesn't stop after the sale, providing whatever questions or issues arise about you vehicle. More
by markbombara
Employees Worked With
Kim Berens, Brian Miller
February 09, 2026
Expensive and slow This dealership is expensive and slow. After waiting almost an hour for a scheduled oil change, they gave me an estimate for a bunch of work that cost well over $1000. I take it to another After waiting almost an hour for a scheduled oil change, they gave me an estimate for a bunch of work that cost well over $1000. I take it to another shop it is under half the price. More
by dghipskind
