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Serra Honda Grandville

Grandville, MI

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414 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 414 reviews

August 18, 2021

very friendly, good working knowledge of the situation and was very prompt in returning my call on the situation of my service work on my vehicle. More

by snells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
August 18, 2021

I just purchased a 2021 Honda Accord from Serra Honda of I just purchased a 2021 Honda Accord from Serra Honda of Grandville. It was the best experience I've had in getting a new car. Everyone was very he More

by steve7448
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim in Sales, Dwain in service
August 17, 2021

My car looks amazing after a complete detail!!the inside smells great and shines! More

by mandmdonnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cale Bemke
August 17, 2021

Dwaine has a way with making each customer feel like they are the most important customer that he has. This time I chatted with a few other customers and we all say the same thing, we keep buying Honda’s bec More

by doreneamos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwaine
August 16, 2021

I have always appreciated the service I get at Serra Honda when it comes to service. Very rarely do I ever feel like I am getting "upsold" on services that I don't necessarily need. More

by phantom5251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
August 15, 2021

Great dealership! Willing to take the time to make sure that you get exactly what you want. More

by Kayleeoconnor96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Urban
August 14, 2021

It was absolutely amazing. Our salesperson Hannah was amazing. Very nice and very knowledgeable of the car we bought and the whole process. Thank you! More

by Mbender40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Taylor
August 12, 2021

I love Serra Honda! I am always treated with kindness from start to finish. They explain everything that was done when they are finished with the service. More

by Angie P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody K.
August 06, 2021

Cami was professional, helpful and very friendly. My car needed a new battery. She checked the car history and found it was still under warranty. Also gave me her card and said to call with any question. Ve More

by Jocwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camo Foley
August 03, 2021

The last place I went to did not solve my van’s problem. Now, I have a specific diagnosis, and a van that starts! Thanks Dwain. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain
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