Serra Honda Grandville

Great shopping experience Casey was very helpful. I hadn't shopped for a new car in awhile. He answered all my questions and gave me a great deal. Casey was very helpful. I hadn't shopped for a new car in awhile. He answered all my questions and gave me a great deal. More

Great Service Dwain provided exceptional customer service and ensured resolution of the issue that I brought my Accord in for. He understood my inconvenience and a Dwain provided exceptional customer service and ensured resolution of the issue that I brought my Accord in for. He understood my inconvenience and accommodated that. More

30,000 Mile Service Dwain is always easy to schedule and Rivertown Honda always does excellent the service department! Will always come take our Odyssey in for future se Dwain is always easy to schedule and Rivertown Honda always does excellent the service department! Will always come take our Odyssey in for future service at Rivertown Honda. More

Exceptional Service Department The Rivertown Service crew is top notch! They thoroughly understand the mechanical servicing and repair aspects of their work. But they really excel The Rivertown Service crew is top notch! They thoroughly understand the mechanical servicing and repair aspects of their work. But they really excel at customer service. Duanne Schiller is incredible at communicating problems and providing repair alternatives! And then completing the work on time and at the price promised. You guys rock! More

Always excellent Again, I was very pleased with the experience at Rivertown Honda. Even though I was initially charged for the tire rotation, they made the correction Again, I was very pleased with the experience at Rivertown Honda. Even though I was initially charged for the tire rotation, they made the correction when I brought it to their attention that I purchased the tires there. More

Hannah Stelpstra is a wonderful asset to RiverTown Honda Hannah is very friendly, professional, honest & knowledgeable. She addressed all my questions and concerns and had a bottom line out the door price fo Hannah is very friendly, professional, honest & knowledgeable. She addressed all my questions and concerns and had a bottom line out the door price for us when we came back from our test drive. Just as I had asked her to do. No haggling, no games, no "my boss is going to kill me if I go in asking this but I will try just for you" A very refreshing approach to buying an auto from a dealership., or anyone for that matter. All the staff is friendly and helpful. After a very busy day, being short a closing person, it took a little longer than I had planned to pick up my new used auto, but everyone still had a smile on their face and a positive attitude. More

Amazing Staff of human being! Rivertown Honda was not like any other dealership I have ever been to! They are extremely well versed in their knowledge of Honda vehicles as well as Rivertown Honda was not like any other dealership I have ever been to! They are extremely well versed in their knowledge of Honda vehicles as well as the financial aspects of Leasing (which was what I did). I met with Terry Ernst right from the beginning along with Brad Hemingway from their leasing office. They were never pushy, and were practically professors in their respective positions! I felt as if I had known them for years! After my experience with Rivertown Honda, I can't imagine going anywhere else for a vehicle in the Greater Grand Rapids area! More

VERY "COMFORTABLE" TO DEAL WITH. I WAS ATTRACTED TO A CAR ON THE PRE-OWNED LOT. AFTER TALKING TO TONY GRAHL, WE PERSUED IT AND HE AND BRAD HEMINGWAY MADE IT HAPPEN. COULD'NT BE HAPPIE I WAS ATTRACTED TO A CAR ON THE PRE-OWNED LOT. AFTER TALKING TO TONY GRAHL, WE PERSUED IT AND HE AND BRAD HEMINGWAY MADE IT HAPPEN. COULD'NT BE HAPPIER. More

Exceptional in all aspects. This is the fourth Pilot I have leased through RiverTown Honda and the experience just keeps getting better every time! Bravo! in all aspects. This is the fourth Pilot I have leased through RiverTown Honda and the experience just keeps getting better every time! Bravo! More

Great dealership My wife and I were not planning to buy a car this past week but due to our car dying we spontaneously needed to. The folks at RiverTown Honda made it My wife and I were not planning to buy a car this past week but due to our car dying we spontaneously needed to. The folks at RiverTown Honda made it a great experience. Thanks in particular to Greg Haverdink. More