Serra Honda Grandville

Very Good Speedy pick up, service and drop off. Got me in very quick for an emergency service. Took good care of me. Courtesy driver was very quick and got Speedy pick up, service and drop off. Got me in very quick for an emergency service. Took good care of me. Courtesy driver was very quick and got me to and from the dealership timely, More

Purchased my first Honda We were considering many brands and models of cars. Casey was wonderful to work with when we ultimately decided on Honda; he was patient when we want We were considering many brands and models of cars. Casey was wonderful to work with when we ultimately decided on Honda; he was patient when we wanted to drive several different Honda styles and models. Jon made the purchase process simple and easy. More

Jodi and Michelle very helpful! THEY FIXED MY BLUE TOOTH. NO CHARGE! THEY BOTH HAD GOOD ATTITUDES AND DIDN'T ACT LIKE THEY NEEDED TO RUSH ME ALONG. THE LADY AT THE CASH REGESTERS WA THEY FIXED MY BLUE TOOTH. NO CHARGE! THEY BOTH HAD GOOD ATTITUDES AND DIDN'T ACT LIKE THEY NEEDED TO RUSH ME ALONG. THE LADY AT THE CASH REGESTERS WAS NICE TOO AND THE PARTS LADY HELPED ME OUT WITH A SMILE. More

Friendly Staff Great service usually done with job earlier than expected, really know how to treat you right always courtesy car ride offers, and the popcorn is alwa Great service usually done with job earlier than expected, really know how to treat you right always courtesy car ride offers, and the popcorn is always good More

Excellent customer service! Every time I go to Rivertown Honda I am extremely impressed with their professionalism, helpfulness, honesty and efficiency whether I dealing with the Every time I go to Rivertown Honda I am extremely impressed with their professionalism, helpfulness, honesty and efficiency whether I dealing with the Sales Department or the Service Department. More

It was a breeze dropped off for service while I was out of town, done when expected. Not to much more to say, other thank Thanks, I enjoyed my trip. dropped off for service while I was out of town, done when expected. Not to much more to say, other thank Thanks, I enjoyed my trip. More

Easy in and easy out. Had oil change and tires rotated in 20 minutes flat with appointment. Was very pleased with the results and will be back for my next service. Had oil change and tires rotated in 20 minutes flat with appointment. Was very pleased with the results and will be back for my next service. More

Worth the Longer Drive I have leased two previous Hondas from another dealership who provided me with good service during those 6 years. However, when I decided to purchase I have leased two previous Hondas from another dealership who provided me with good service during those 6 years. However, when I decided to purchase rather than lease again, I did some comparison shopping and found I liked the way Rivertown Honda conducted business with me. I received the clear, straightforward figures and information with no pressure to buy or those figures would soon change. We communicated mostly through e-mail which allowed me to think things through without the pressure of being on the lot. I didn't receive unwanted follow-up phone calls. Alex Gaines was my salesperson and I appreciated his clear and concise answers to my inquiries. He was a pleasure to deal with, efficient from the beginning to purchase day of my new Honda CRV. I made the comment to him that he had really listened to me throughout the process. His response, "I find people like that". Hmmmm, we could all use a lot more of that practice. I felt he took a personal interest in my purchase and in going the extra mile to make me a happy customer. In the end, I will have to drive further to this dealership but my positive experience makes it worth it! More

great dealership Very friendly, knowledgeable, helpful staff. This is the second vehicle we've purchased from this dealership in less than 3 years. I highly recomme Very friendly, knowledgeable, helpful staff. This is the second vehicle we've purchased from this dealership in less than 3 years. I highly recommend this dealership. More

informative, accommodating, fun, lowpressure My husband and I purchased a new car to replace my car that was not very good in the snow. We were looking for a AWD vehicle for that reason. I had j My husband and I purchased a new car to replace my car that was not very good in the snow. We were looking for a AWD vehicle for that reason. I had just seen a commercial earlier that week for the Honda HR-v, checked it out online. It looked like something I'd like so we drove over to the dealership to see one or two on the lot. Well thats all they had , 2! We went out on a Saturday to test drive 3 cars. After finding out the Mazda 3 - 5door was not a all wheel drive, we drove the Honda HR-v. I really liked how the seats fit me (I'm 5' 3''), liked the steering wheel, the engine was peppy,...then we went to drive the Subaru crosstrek, which I was sure I loved! Although the engine was fastern,the ride was not what I thought it would be, radio was complicated to tune, and overall wasn't that much fun to drive even with the 2.0L engine. We returned to Honda, took the HR-v out again and decided that was throne. The biggest selling points were the 'magic seats' and the right turn signal camera that you can check to change lanes or make sure you are not running a cyclist or a mom with kids down. More