
Serra Honda Grandville
Grandville, MI
Filter Reviews by Keyword
By Type
Showing 417 reviews
Dwain Scheller provides service EXCELLENCE every single time I have been so pleased to work with Rivertown Honda for years, as I see them as a true partner in keeping my family vehicles safe and on the road. Dwa I have been so pleased to work with Rivertown Honda for years, as I see them as a true partner in keeping my family vehicles safe and on the road. Dwain Scheller takes the time to truly "understand" my needs as a repeat client, and consistently goes above and beyond to meet them. Dwain always greets me by first name, remembers previous conversations we've had and asks me about updates, etc. He truly cares about what is important to me as a client, which makes me feel comfortable returning time and time again. Service work is always done in a timely fashion, and done correct the first time. I continue to be thankful for Rivertown Honda's service excellence, every single time! More
The place to go. I needed to have my Honda serviced and took advantage of the $18.95 special as I have done before. There was no one in line and the car was ready bef I needed to have my Honda serviced and took advantage of the $18.95 special as I have done before. There was no one in line and the car was ready before I had hardly gotten into my second bag of complimentary pop corn. More
Tust! Kim Berends was very professional and yet friendly. Over a period of time both my wife and I felt we could trust Kim. That is something I have never Kim Berends was very professional and yet friendly. Over a period of time both my wife and I felt we could trust Kim. That is something I have never experienced with other auto sales people. More
Very happy I went in with 2 of my kids knowing I wanted the Honda Odyssey and Rivertown Honda had exactly what I wanted. The kids kept busy in the kids area whil I went in with 2 of my kids knowing I wanted the Honda Odyssey and Rivertown Honda had exactly what I wanted. The kids kept busy in the kids area while I purchased our new vehicle. More
30,000 maintenance Dwain explained how necessary the maintenance was without being pushy. I'm extremely pleased with the service I have received from this dealership. In Dwain explained how necessary the maintenance was without being pushy. I'm extremely pleased with the service I have received from this dealership. In fact I am an hour away and make the drive knowing they have my best interest when it comes to my vehicle. More
Great experience. Kim Berends proved to be an exceptional and knowledgeable saleswomen. She made the process of buying a new car as easy as possible. Cars were able to Kim Berends proved to be an exceptional and knowledgeable saleswomen. She made the process of buying a new car as easy as possible. Cars were able to be test driven at length and even kept overnight. Great job! More
Top-Notch! I had to service my CRV recently. I was a little nervous taking it into the dealer without my husband. I didn't want to be treated any different. From I had to service my CRV recently. I was a little nervous taking it into the dealer without my husband. I didn't want to be treated any different. From beginning to end I felt welcomed, equal, and respected. The service was quick. The staff was friendly and enjoyed chatting a little. I am super excited to find a dealership who treats you well. I don't wish for my car to break down anytime soon, but if it does happen I know where to go. :) More
Happy Experience I went to River Town with my 2005 CRV that I had purchased from them. I was having a problem and was really interested in looking into leasing a car. I went to River Town with my 2005 CRV that I had purchased from them. I was having a problem and was really interested in looking into leasing a car. I met Hannah Stelpstra she was a very wonderful sales person. We talked about what I was looking for and she has a tech drive my car and then talk to the service manager regarding the problem I was facing. My Honda was ten years old. I loved my Honda crv and wanted the very same thing with a few extras. After Hannah and I talked about lease or buy I found out what was wrong and decided to trade in my car on a new lease car. I could not be any more happy than I am now. I had a very nice experience at RiverTownHonda. More
very good I made an appointment, they took me in right away, service was done quickly,, service was explained when done, chekout was quick, and my car was waiti I made an appointment, they took me in right away, service was done quickly,, service was explained when done, chekout was quick, and my car was waiting inside and not in the 90 degree sun. More
Brake Service My car is running much smoother now. Thank you for the great service on my brakes. Great price and great quality. Good customer service also! My car is running much smoother now. Thank you for the great service on my brakes. Great price and great quality. Good customer service also! More