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Serra Honda Grandville

Grandville, MI

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414 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 414 reviews

October 17, 2015

Service for a transmission problem Problems resolved after parts were ordered. The car was kept overnight and required a van to take us home and then return us to the dealer More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
October 12, 2015

Great Service Manager,Dwain Dwain, my service manage is polite, smart, efficient and speaks my language. I am glad I bought this car at Rivertown Honda. The Accord is great and More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain, S.
October 12, 2015

Good Service, very quick Went in to just get the oil changed, service manager recommended the 60K service. Said I only had a little over an hour because we were heading out o More

by Dave B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain S.
October 08, 2015

Service above and beyond Brought my kids Pilot in for a loose tailgate latch to be repaired. Customer Service Rep Duane fixed it so that I would not be charged and took it to More

by DonT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SR Duane
October 01, 2015

Surprised.... happily! I generally don't trust dealerships, preferring to go with local mechanics with a good track record. However, my past couple of dealings with Riverto More

by paul6088
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
unfortunately, I don't recall her name.
September 27, 2015

Oil Change The oil change service offered by Rivertown Honda is a wonderful value. I normally perform my own service on my 2004 Saturn Vue (which came with a Hon More

by E.T.Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 17, 2015

Very happy I bought a used 06 CRV and i am very happy with my purchase. Being my first car purchase on my own it was a little nerve racking but Randy was very he More

by Charlie4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bursley
September 14, 2015

Efficient Disappointed in the Honda vehicle product as a whole ... service department was fine as usual. Have had 2 different Honda vehicles services here and More

by fjfjfjfjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
September 10, 2015

Key request Needed a third key fob for new car. Melissa very helpful and I was on my way within short time. She also helped with a Navigation question. More

by andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
September 07, 2015

Extraordinary Customer Service By far the best experience I have ever had. It's not very often that you experience this kind of attention these days. Without a doubt, they should be More

by Marco Castro Riba.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Terry
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