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Serra Honda Grandville

Grandville, MI

4.7
417 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 417 reviews

September 14, 2021

Cody handled everything well as always.My Pilot is Cody handled everything well as always. My Pilot is always in good hands at Serra! More

by vern_7466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
September 10, 2021

Everything went very smoothly! I was met at my car, my service was confirmed and quickly taken care. Very friendly and knowledgable service advisor, reminded me that I needed another service performed whi More

by jkasiorek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami Foley
September 10, 2021

I always have received excellent service every time I come. The staff is friendly and helpful and they have kept my vehicle running smoothly for a number of years with no problems. Keep up the great wo More

by SoccerSwanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Dwayne? Sorry I don’t have my sheet in front of me
September 04, 2021

Great people clean bright office area They took the time that was needed to serve us. Was offered water coffee etc. Ready to wait on us More

by Snugglegranni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan, Craig, John, Tommy
Sep 04, 2021 -

Snugglegranni responded

Thank You so much! Keep up the good work!

September 02, 2021

The whole process was handled smoothly, and aside from having to wait for my Passport to come in (not the fault of Serra Honda), it has been an extraordinary experience. Thank you ! More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris H, Rick C.
September 02, 2021

Always treated very well and service is excellent. Honst and they go the extra mile. More

by t.handley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Schuler Cody
August 29, 2021

Our salesperson Greg was great to work with and the vehicle came in the projected time frame. We were given a helpful training session on the features of our new CR-V and I am very happy with the vehic More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
August 28, 2021

As always, the service we receive from Serra Honda in Grandville, MI, was very,very good. Professional staff and great service an incredible combination! More

by rcmanski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwaine
August 26, 2021

service rep was very good and seemed to care about you and your vehicle. clean More

by todd_harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female, don't remember name
August 25, 2021

nice flow of vehicles in and out of vehicle hold area which was easy to drive into with the lights on the outside to help More

by lmphilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne