Serra Honda Grandville
Grandville, MI
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Pilot We were pleasantly surprised on the comfortable ride. It did not ride/drive like a truck. Our sales person was helpful and knowledgeable. Thank you We were pleasantly surprised on the comfortable ride. It did not ride/drive like a truck. Our sales person was helpful and knowledgeable. Thank you More
Took the worry out of service Stopped in without an appointment, needed a repair that, if performed improperly, would have been a real problem. They accomplished the work in a very Stopped in without an appointment, needed a repair that, if performed improperly, would have been a real problem. They accomplished the work in a very timely manner, without incident. Very pleased. More
Bargain row happiness Happy with dealer. Stayed after hours to finish deal. Only complaint is that a staff member in the background complained that they were still there to Happy with dealer. Stayed after hours to finish deal. Only complaint is that a staff member in the background complained that they were still there to someone on their cell phone. Happy with the vehicle and overall service by Rich. More
Honda Civic Helpful and friendly . Good reputation. Trustworthy service dept ....................................need I say more..........., Conveniently located Helpful and friendly . Good reputation. Trustworthy service dept ....................................need I say more..........., Conveniently located Good selection Answered our questions and needs Friendly and clean service and sales area More
Treated with kindness and respect. Upon arrival for an oil change, after a short wait, was greeted and asked how I could be helped. Said I needed an oil change and tires rotated. Agre Upon arrival for an oil change, after a short wait, was greeted and asked how I could be helped. Said I needed an oil change and tires rotated. Agreed to wait for the service and was very pleased that in no time at all, my vehicle was ready to go. Was treated with kindness and respect. More
Quick Service I appreciate being able to schedule a time for my oil change and tire rotation. When I arrived at the dealership, I verified how long it should take I appreciate being able to schedule a time for my oil change and tire rotation. When I arrived at the dealership, I verified how long it should take and was told about 30 minutes. Instead of 30 minutes, it only took 20 minutes, which was a pleasant surprise. More
Had 100000 mile service done I had a lot of service done and so far I am very pleased with the work done. Timing belt, water pump and spark plugs as well as coolant flush. I had a lot of service done and so far I am very pleased with the work done. Timing belt, water pump and spark plugs as well as coolant flush. More
Oil change Great service...quick, friendly, great waiting space comfortable, checkout was fast and efficient. Making appointment made for easy in and out. Would Great service...quick, friendly, great waiting space comfortable, checkout was fast and efficient. Making appointment made for easy in and out. Would recommend to others More
Honda Helpfulness Our Honda dealership has a very friendly and welcoming atmosphere as soon as you walk in the door. Attractive pleasant showroom draws you in and the Our Honda dealership has a very friendly and welcoming atmosphere as soon as you walk in the door. Attractive pleasant showroom draws you in and the personnell are gracious yet ready to help. We were greeted by a lovely professional young lady who wanted to know how she could help us. In response to our wishes and needs she immediately zeroed in on the Honda Civic. Thru a series of helpful suggestions we made our selection. There were several experienced other employees who also completed answering all our questions. We are very happy with our new Honda and the Rivertown Honda community. More
wonderful Kim is a wonderful person, very personalized service. I will recommended this dealership to my friends and family. Keep doing a wonderful job as now. Kim is a wonderful person, very personalized service. I will recommended this dealership to my friends and family. Keep doing a wonderful job as now. More