Serra Honda Grandville
Grandville, MI
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PM service on Odyssey Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that this PM service did not include a quick exterior wash. More
It was a good experience. Nate Bailey did an excellent job in showing us options and was very knowledgable of how the vehicle worked and what we could expect. He was very helpf Nate Bailey did an excellent job in showing us options and was very knowledgable of how the vehicle worked and what we could expect. He was very helpful. More
New Vehicle Purchase We had a great experience working with Mike Leys at Rivertown Honda buying a new Honda Odyssey. Mike was very knowledgeable and helpful with getting We had a great experience working with Mike Leys at Rivertown Honda buying a new Honda Odyssey. Mike was very knowledgeable and helpful with getting us a fair trade in price for our current van and also working with us on the purchase of new van. I would recommend Mike and Rivertown Honda to anyone looking to purchase a new or used vehicle. More
New to Honda We appreciated the salesperson's patience and knowledge of the product. We have never considered Hondas before but so far we are very happy. ( I jus We appreciated the salesperson's patience and knowledge of the product. We have never considered Hondas before but so far we are very happy. ( I just picked up the CRV on Saturday and have not driven it yet. More
Friendly, helpful, and honest We live out of state in a rural area and arranged for a 30,000-mile service when we were in the area. Jeff was very friendly, helpful, and honest in We live out of state in a rural area and arranged for a 30,000-mile service when we were in the area. Jeff was very friendly, helpful, and honest in making arrangements and seeing us through the process. The drop-off and pick-up service was very prompt and helpful, and the service was good. More
Due to an efficient service representative, Melissa Melissa is efficient, very pleasant and I will ask for her every time I come to the Honda repair service. Additionally, almost the minute I came in t Melissa is efficient, very pleasant and I will ask for her every time I come to the Honda repair service. Additionally, almost the minute I came in the mechanic came right out for the car. 10 stars. The way folks communicate is very important to me. Melissa emulates an excellent communicator. More
Very good experience! Alex was knowledgeable about both used and new cars. He was very helpful in finding just the right car. He wasn't at all pushy. He made us feel good Alex was knowledgeable about both used and new cars. He was very helpful in finding just the right car. He wasn't at all pushy. He made us feel good about our purchase. We will definitely return in the future. More
Very satisfied customer All the staff is very friendly! Very speedy service! They work quickly to have your vehicle ready on time! They have a very nice waiting room! All the staff is very friendly! Very speedy service! They work quickly to have your vehicle ready on time! They have a very nice waiting room! More
Honda CR-V Very nice facility and very friendly sales staff. No pressure to buy during the process. Very satisfied with the whole experience. Would recommend Very nice facility and very friendly sales staff. No pressure to buy during the process. Very satisfied with the whole experience. Would recommend to others. More
Quick and efficient service I love bringing my Honda CRV in to Rivertown Honda because they are friendly, courteous, and efficient. The pricing is fair and they do a great job e I love bringing my Honda CRV in to Rivertown Honda because they are friendly, courteous, and efficient. The pricing is fair and they do a great job every time! More