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Serra Honda Grandville

Grandville, MI

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415 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 415 reviews

April 18, 2016

PM service on Odyssey Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that More

by local resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall their names
April 18, 2016

It was a good experience. Nate Bailey did an excellent job in showing us options and was very knowledgable of how the vehicle worked and what we could expect. He was very helpf More

by rwilliams91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nat Bailey
April 09, 2016

New Vehicle Purchase We had a great experience working with Mike Leys at Rivertown Honda buying a new Honda Odyssey. Mike was very knowledgeable and helpful with getting More

by Robert Fortuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leys and Bruce Angel
April 04, 2016

New to Honda We appreciated the salesperson's patience and knowledge of the product. We have never considered Hondas before but so far we are very happy. ( I jus More

by Kim Dykman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barton
March 31, 2016

Friendly, helpful, and honest We live out of state in a rural area and arranged for a 30,000-mile service when we were in the area. Jeff was very friendly, helpful, and honest in More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Cross
March 31, 2016

Due to an efficient service representative, Melissa Melissa is efficient, very pleasant and I will ask for her every time I come to the Honda repair service. Additionally, almost the minute I came in t More

by Kathy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know mechanics name.
March 26, 2016

Very good experience! Alex was knowledgeable about both used and new cars. He was very helpful in finding just the right car. He wasn't at all pushy. He made us feel good More

by J Docter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
March 25, 2016

Very satisfied customer All the staff is very friendly! Very speedy service! They work quickly to have your vehicle ready on time! They have a very nice waiting room! More

by Honda, satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
March 22, 2016

Honda CR-V Very nice facility and very friendly sales staff. No pressure to buy during the process. Very satisfied with the whole experience. Would recommend More

by Joan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Korenstra
March 22, 2016

Quick and efficient service I love bringing my Honda CRV in to Rivertown Honda because they are friendly, courteous, and efficient. The pricing is fair and they do a great job e More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
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