Serra Honda Grandville
Grandville, MI
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2016 Civic Knowledgeable, helpful sales professional and finance manager made the purchase easy. The car and color I wanted was in stock. I purchased side moldin Knowledgeable, helpful sales professional and finance manager made the purchase easy. The car and color I wanted was in stock. I purchased side moldings and mud guards and the sales professional arranged for a loaner while they were installed. Great service! More
Very little waiting. We came in and were met immediately with a friendly welcome. The car was waiting as prearranged and we were able to take it for a good drive. The prev We came in and were met immediately with a friendly welcome. The car was waiting as prearranged and we were able to take it for a good drive. The previous owner was known and information about the car was provided that heightened our confidence in the purchase. Everything from insurance to license plates were handled onsite. Very convenient. They even provided a little extra gas since we came from Battle Creek. Thank you. More
great Kim was great and took all the time in the world to help meet our needs and followed up and offered us to come in for anything we had questions on. Kim was great and took all the time in the world to help meet our needs and followed up and offered us to come in for anything we had questions on. More
Easy to work with and not high pressure We Had a great experience with River Town Honda. Kevin was easy to talk to and very knowable about the products. We feel they treated us fairly and he We Had a great experience with River Town Honda. Kevin was easy to talk to and very knowable about the products. We feel they treated us fairly and helped us to make the right decision on our new Odyssey. I would recommend River Town Honda and Kevin to a friend. More
"Worth the drive" We were impressed with Mike Leys from the 1st phone call. He was very friendly and knowledgable. He listened to what we wanted and got back to us ri We were impressed with Mike Leys from the 1st phone call. He was very friendly and knowledgable. He listened to what we wanted and got back to us right away. Even though we have a Honda dealer close by we drove 2 1/2 hours and it was definitely worth it! Mike and Bruce were great to work with and we got the exact car we wanted at a great price! We will highly recommend! Mike and Sharon Cox More
Easy and fast I loved the fact that I could make my appointment online, drop off my vehicle the night before and it was fixed and ready to go by the end of the day. I loved the fact that I could make my appointment online, drop off my vehicle the night before and it was fixed and ready to go by the end of the day. More
Treatment of costumer Rivertown Honda staff is wonderful! I leave with a smile on my face. Everyone I've encountered is friendly and helpful. The staff provides awesome se Rivertown Honda staff is wonderful! I leave with a smile on my face. Everyone I've encountered is friendly and helpful. The staff provides awesome service. More
Very satisfied. We were very pleased at the service that we received at Rivertown Honda. Our salesman, Greg, was very kind, friendly, patient and informative. He help We were very pleased at the service that we received at Rivertown Honda. Our salesman, Greg, was very kind, friendly, patient and informative. He helped us find the SUV we were looking for and we were happy to make a return visit to purchase the Pilot, (even though we lived 100 miles away). We were offered the price we had hoped for, for our trade in. All of the staff we worked with were extremely informative and friendly. We couldn't have asked for a better experience! More
The best! This dealership has changed my whole world with their quick, yet excellent service! I drive for a living and they always take good care of me and get This dealership has changed my whole world with their quick, yet excellent service! I drive for a living and they always take good care of me and get me back on the road quickly. Thank you! More
PM service on Odyssey Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that this PM service did not include a quick exterior wash. More