Serra Honda Grandville
Grandville, MI
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Oil change Personnel were very pleasant and friendly. Took time to answer a few questions. Waiting room was clean and spacious. Wait time for car was acceptable Personnel were very pleasant and friendly. Took time to answer a few questions. Waiting room was clean and spacious. Wait time for car was acceptable More
Recall for airbag. Duane was extremely courteous, informative, and quick to repair my vehicle. He provided me more information about my vehicle of which I was not aware Duane was extremely courteous, informative, and quick to repair my vehicle. He provided me more information about my vehicle of which I was not aware, and will bring it back for the services he suggested. More
Very friendly and they got the job done. They took the time to explain service recall on transmission in a way that I could understandabd work was done in a timely manner and also properly., They took the time to explain service recall on transmission in a way that I could understandabd work was done in a timely manner and also properly., More
I felt they were honest with what my car needed. They also were honest with services that were needed in the near future but weren't necessary at that time. Also their prices on fluid services seemed They also were honest with services that were needed in the near future but weren't necessary at that time. Also their prices on fluid services seemed fair with area auto fluid service areas. We were pleased with their honesty. More
No questions left unanswered I was very pleased with the level of customer service I received. All the details of my repair were clearly and accurately communicated, including the I was very pleased with the level of customer service I received. All the details of my repair were clearly and accurately communicated, including the scope of the work, price, and time frame. I truly appreciate not being pressured into paying for additional items/services that weren't necessary. I was made aware of future suggested service milestones and when it's time to schedule those, I won't hesitate to have RiverTown Honda do the work. Professional from start to finish. More
Great customer service We recently purchased our lease vehicle from Rivertown Honda. Bruce Angell made everything clear every step of the way. He was so knowledgable, ther We recently purchased our lease vehicle from Rivertown Honda. Bruce Angell made everything clear every step of the way. He was so knowledgable, there was not a question he couldn't answer. His suggestions and advice were excellent. Couldn't have been a better experience. More
Great Service 7For Many Years We bought our Odyssey here in '07 and had a great buying experience. And we have been coming back for service ever since. We are always treated fairl We bought our Odyssey here in '07 and had a great buying experience. And we have been coming back for service ever since. We are always treated fairly and trust the service department. They don't try to upsell and their pricing is competitive. More
Great Service! Rivertown Honda is always able to get me in quickly for services. My 2012 Civic has been problem free, minimal routine maintenance and a great vehicl Rivertown Honda is always able to get me in quickly for services. My 2012 Civic has been problem free, minimal routine maintenance and a great vehicle! I love it! More
Seemed like nice people to work with. Greg took time to work with me. Got me to a price I could live with on the used car I purchased. Everything works on the car with is very unusual f Greg took time to work with me. Got me to a price I could live with on the used car I purchased. Everything works on the car with is very unusual for a used car. More
Nice experience buying a new car Everyone was very friendly and helpful at Rivertown Honda. They were quick and efficient, and stayed after hours to finish up the sale. I appreciate Everyone was very friendly and helpful at Rivertown Honda. They were quick and efficient, and stayed after hours to finish up the sale. I appreciated Nate's extra help in showing me how the different options worked on the vehicle. Overall a very positive experience. More