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Serra Honda Grandville

Grandville, MI

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414 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 414 reviews

October 20, 2016

oil change I didn't have an appt. but was able to get quick service! Took care of tires, 1 was low on air. Helped with saefty buttons sliding doors wouldn;t More

by Evers12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain and Receptionist
October 19, 2016

Ebay purchase Purchased car on eBay. All paperwork was ready upon arrival to make an efficient pain-free pickup. Very helpful and highly recommended! Thanks alot, T More

by Tate Wiltse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haines
October 17, 2016

Make you feel like a valued customer, not just a number Duane is a fantastic service advisor. Takes the time to explain the service and what is involved. Works to get vehicle in and out in a timely manner More

by buckeygirl36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
October 11, 2016

Great Experience My husband and I started looking for a new vehicle in August. I had an Odyssey for 12 years and wanted to buy another Honda. This time we chose a diff More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 08, 2016

Convenient and Timely Jake was very courteous over the phone when I first made my appointment for my recall notice and for also scheduling my Honda for an oil change at the More

by AK1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and I forgot the young woman who was the cashier (both were courteous and friendly)
October 07, 2016

Great Experince It was our first visit to Rivertown We will be back. Friendly and helpful service rep. Clean shop. Good service. Keep up the good work More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain
October 04, 2016

Awesome! Through the hassle of an accident, Kaitlyn was extremely helpful while we waited for insurance company to come forth with our check to purchase a new More

by mared1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn, John
September 29, 2016

A new Honda from RiverTown again! Kim Berands at RiverTown Honda is the best! She is so good and the staff so nice, that this is the second brand new car we bought from her and RiverTo More

by TypeR350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Berands & Jon Yaklin
September 22, 2016

Had to have a new radiator. The work was completed on the same day as I brought the car in for service. I was completely satisfied with the work that was done. Everyone was fri More

by kathy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
September 11, 2016

Oil change Personnel were very pleasant and friendly. Took time to answer a few questions. Waiting room was clean and spacious. Wait time for car was acceptable More

by Cinny2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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