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Serra Honda Grandville

Grandville, MI

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414 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 414 reviews

October 03, 2021

Was a great experience especially getting my first car. Brian was very helpful and seemed to really want to match me with the perfect car for me. It took us awhile and he was great and patient the whole ti More

by Rach_arnold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 02, 2021

timely service, quick turnaround, clean service area,nice looking building, no cars in the lot More

by markbuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cody
September 22, 2021

Recently bought a used vehicle from Serra for our daughters. About a month later, we began to hear a noise whenever we let off the gas. Took it to their service department and they quickly diagnosed More

by Cabrelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cale Bemke, Ross Elzinga
September 20, 2021

The service was fast and complete. The service advisor was informative, well organized and knew his job. More

by Rod W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cale Bemke
September 19, 2021

Pleasant service managers and timely service appt, Helpful checklist explained as well as future recommendations More

by Ekveg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami Foley
September 18, 2021

Service was fast, friendly and professional. Dwayne was very helpful making suggestions for my next service. More

by Sdjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne and Conner
September 17, 2021

One of the best purchasing experiences we’ve ever had. The general manager made sure to introduces to everyone in every department before we walked out the door. More

by jlanesky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire team
September 14, 2021

Cody handled everything well as always.My Pilot is Cody handled everything well as always. My Pilot is always in good hands at Serra! More

by vern_7466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
September 10, 2021

Everything went very smoothly! I was met at my car, my service was confirmed and quickly taken care. Very friendly and knowledgable service advisor, reminded me that I needed another service performed whi More

by jkasiorek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami Foley
September 10, 2021

I always have received excellent service every time I come. The staff is friendly and helpful and they have kept my vehicle running smoothly for a number of years with no problems. Keep up the great wo More

by SoccerSwanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Dwayne? Sorry I don’t have my sheet in front of me
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