Serra Honda Grandville

Service with integrity! I drive and Accord and because of the quality service my husband started having his Dodge Journey serviced at Rivertown Honda. He took his Dodge Journ I drive and Accord and because of the quality service my husband started having his Dodge Journey serviced at Rivertown Honda. He took his Dodge Journey in because he thought something was wrong with the brakes. There was and after looking at what the problem was, they determined that at the last service visit - something was hooked up incorrectly causing the issues with the brakes. They called to say the work was done and that there would not be a charge because of an error they made. We never would have known but they still made it right.Needless to say Rivertown Honda is our place and choice for servicing our cars. Service with integrity! Gayle Orange More

Quick Service Jake was able to fit my oil change in on a spur of the moment. Great customer service and would recommend the Service Department to anyone. Jake was able to fit my oil change in on a spur of the moment. Great customer service and would recommend the Service Department to anyone. More

Great service again! Rivertown Honda service is always quick. They never offer services that aren't needed. Always given a summary of what was done, and what needs to be d Rivertown Honda service is always quick. They never offer services that aren't needed. Always given a summary of what was done, and what needs to be done on the next visit. More

Bought a 2015 CRV Technician spent time explaining what was wrong with my car. I had a 2003 CRV with 205,000 miles. The repairs were going to cost more than I was wil Technician spent time explaining what was wrong with my car. I had a 2003 CRV with 205,000 miles. The repairs were going to cost more than I was willing to put into a car that old. Salesperson was very quick to show me a car that met my needs. She spent a lot of time going over all the bells and whistles and told me to come in anytime I had any questions. Everything went smoothly except that my title came back describing an unknown vehicle. I'm still waiting for that to get cleared up. Only issue with the car is that I'm having trouble finding a bike rack that will work with the car. I'll have to get a trailer hitch and rack. Not thrilled about having to take on that expense, but it will work out. More

Quick service So happy they were able to fix our car quickly just before a road trip. A warning light came on the night before our trip-I called and they were able So happy they were able to fix our car quickly just before a road trip. A warning light came on the night before our trip-I called and they were able to get the car in the next morning to repair. More

Great dealership and service department The staff is friendly and kind. The waiting area is clean and comfortable. The service is great and they make you feel like a valued customer. They The staff is friendly and kind. The waiting area is clean and comfortable. The service is great and they make you feel like a valued customer. They want to make sure you are satisfied and do whatever necessary to make it so. More

Fantastic People We've been buying and servicing our cars at Rivertown Honda for over 10 years and have been extremely happy with the thoughtfulness and thoroughness o We've been buying and servicing our cars at Rivertown Honda for over 10 years and have been extremely happy with the thoughtfulness and thoroughness of the staff. Dwayne always takes stellar care of our needs in the service department, always going the extra steps to keep the car in top shape. We recently sold our 2007 Honda and got our asking price by the first person who tried out the car. We immediately worked with Kim, who was then able to get exactly the car we wanted as a replacement, all within hours. We found surprisingly no pressure, just a person who listened and used years of experience to satisfy our needs. We couldn't ask for more intelligent and genuinely caring people. Of course, we'll have the new Honda serviced at Rivertown Honda, too, and would recommend them to anyone. More

Smart staff, great recommendations, No cons/rip offs made! Staff was knowledgeable, precise, & gave me great advice. Let me know all issues, and what was truly "needed", verses what I could wait on. A+++++++ Staff was knowledgeable, precise, & gave me great advice. Let me know all issues, and what was truly "needed", verses what I could wait on. A++++++++++! More

Great experience! I needed a new SUV to replace my convertible and an older large SUV. We started a Rivertown Honda and proceeded down 28th St and tried all the SUV's I needed a new SUV to replace my convertible and an older large SUV. We started a Rivertown Honda and proceeded down 28th St and tried all the SUV's to see what "fit" me. The Honda CR-V was the winner! No regrets! Erik was wonderful...helpful but not pushy. Just what I like! More

Excellent service by Dwayne Dwayne is the kindest person. He is honest and helpful and completely trustworthy. He's willing to help with the smallest of things and never makes me Dwayne is the kindest person. He is honest and helpful and completely trustworthy. He's willing to help with the smallest of things and never makes me Siena more money than I have to. Besides him the dealership is clean and cheerful and bright. Even waiting there is almost enjoyable! I just wish you would continue to store our snow tires like you used to do. It helped a lot. More