Serra Honda Grandville

The best. Very knowledgeable, professional, no pressure. Knew what I was looking for & wanted. Hannah is simply the BEST! Will recommend her to anyone & everyon Very knowledgeable, professional, no pressure. Knew what I was looking for & wanted. Hannah is simply the BEST! Will recommend her to anyone & everyone. Luv my car(&Hannah!) More

Oil change service Fast service and even took care of a recall that I knew about but didn't bring to their attention. Very pleased with their service. Fast service and even took care of a recall that I knew about but didn't bring to their attention. Very pleased with their service. More

Prompt and Professional Service on time. Communication excellent. Service folks were friendly, knowledgeable and professional. Accurate. Patient with my explanation of a nois Service on time. Communication excellent. Service folks were friendly, knowledgeable and professional. Accurate. Patient with my explanation of a noise problem and helpful with a solution. More

Transmission fluid change Great dealership - been coming since they opened. Always fantastic service, very courteous. Had all of our service done here over the years. Very Great dealership - been coming since they opened. Always fantastic service, very courteous. Had all of our service done here over the years. Very reasonably priced - never a surprise on the price. I feel that this dealership does service and is in it for the "long run". This is the first Honda we have ever owned and would certainly buy another due to the fantastic service of Rivertown Honda and the reliability of our Honda. More

Service was fine. I had routine service done on my CRV and I was greeted promptly and the service was done in a quick and timely manner. I have always been pleased wit I had routine service done on my CRV and I was greeted promptly and the service was done in a quick and timely manner. I have always been pleased with the service department. More

Oil change and check a problem Wonderful every single time I'm there! Even made me fresh coffee the previous time! Dwayne is the best an the front area and Dan treats my car like it Wonderful every single time I'm there! Even made me fresh coffee the previous time! Dwayne is the best an the front area and Dan treats my car like it's his own when he works on it. More

Oil change Service guy was very nice and explain what was going on to do good job. The service guys are always fast and friendly I appreciate their work Service guy was very nice and explain what was going on to do good job. The service guys are always fast and friendly I appreciate their work More

Low Pressure Sales Approach I appreciate the approach that Casey has. I walked in and told him what my situation was and that I was gathering info. I wasn't sure if I was goin I appreciate the approach that Casey has. I walked in and told him what my situation was and that I was gathering info. I wasn't sure if I was going to buy that day or not but wanted to do my homework. He walked me around the lot and we narrowed down what I was considering and then got me going with some test drives. I was impressed enough with the drive, looks, and price of the Honda Civic 4-door Hatchback that I went ahead and purchased it. Throughout my experience Casey didn't pressure me on anything just walked me through my options. Very pleased with the car and the experience. More

Great experience and purchase! Had a great experience purchasing my vehicle. No pressure sale, pleasant negotiating. Welcoming and friendly atmosphere. Hannah was very knowledgea Had a great experience purchasing my vehicle. No pressure sale, pleasant negotiating. Welcoming and friendly atmosphere. Hannah was very knowledgeable and helpful. Drove over 150miles to look at car, no regrets. It was the most pleasant car buying experience I've had! More

Bought used Honda Odyssey elsewhere, asked them to inspect Rivertown has a great reputation; we purchased a used Odyssey Touring van elsewhere and asked Rivertown's service department to inspect on some minor Rivertown has a great reputation; we purchased a used Odyssey Touring van elsewhere and asked Rivertown's service department to inspect on some minor things. They stayed after to accept the van, called me promptly the next morning with info and some other items that may need to be repaired in the future to save long term damage. We had a pleasant experience with the staff and their customer-focused attitude. More