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Serra Honda Grandville

Grandville, MI

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414 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 414 reviews

August 28, 2017

Oil change service Fast service and even took care of a recall that I knew about but didn't bring to their attention. Very pleased with their service. More

by Accord2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't timber their name off hand
August 13, 2017

Prompt and Professional Service on time. Communication excellent. Service folks were friendly, knowledgeable and professional. Accurate. Patient with my explanation of a nois More

by DanOsto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
August 05, 2017

Transmission fluid change Great dealership - been coming since they opened. Always fantastic service, very courteous. Had all of our service done here over the years. Very More

by ChrisO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Dunn -
July 22, 2017

Service was fine. I had routine service done on my CRV and I was greeted promptly and the service was done in a quick and timely manner. I have always been pleased wit More

by kathy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
July 22, 2017

Oil change and check a problem Wonderful every single time I'm there! Even made me fresh coffee the previous time! Dwayne is the best an the front area and Dan treats my car like it More

by Sjchrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
July 12, 2017

Oil change Service guy was very nice and explain what was going on to do good job. The service guys are always fast and friendly I appreciate their work More

by Frank Barone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remembere I'm sorry
July 10, 2017

Low Pressure Sales Approach I appreciate the approach that Casey has. I walked in and told him what my situation was and that I was gathering info. I wasn't sure if I was goin More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korenstra, Casey
July 10, 2017

Great experience and purchase! Had a great experience purchasing my vehicle. No pressure sale, pleasant negotiating. Welcoming and friendly atmosphere. Hannah was very knowledgea More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Taylor
June 30, 2017

Bought used Honda Odyssey elsewhere, asked them to inspect Rivertown has a great reputation; we purchased a used Odyssey Touring van elsewhere and asked Rivertown's service department to inspect on some minor More

by Rod and Melissa
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Duane
June 29, 2017

Great service! Came in for an oil change and tire rotation. They got me right in. When they were finished with my service, they brought my car back into the garage b More

by Tania W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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