
Serra Honda Grandville
Grandville, MI
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Awesome experience from a professional team Our van needed transmission work done and Dwayne helped us navigate our warranty with ease and comfort. His knowledge of the process was spot on. I ha Our van needed transmission work done and Dwayne helped us navigate our warranty with ease and comfort. His knowledge of the process was spot on. I have had very good experiences with Rivertown Honda in both purchasing a vehicle and with maintenance. Best experiences I have had with a dealership. They will definitely be getting my return business. More
New Car Great dealership. Friendly. Always greeted when we stop in. Great salesman. Very knowledgeable and helpful getting the car set up the way we want. Great dealership. Friendly. Always greeted when we stop in. Great salesman. Very knowledgeable and helpful getting the car set up the way we want. Would definitely buy another car from them. More
The best. Very knowledgeable, professional, no pressure. Knew what I was looking for & wanted. Hannah is simply the BEST! Will recommend her to anyone & everyon Very knowledgeable, professional, no pressure. Knew what I was looking for & wanted. Hannah is simply the BEST! Will recommend her to anyone & everyone. Luv my car(&Hannah!) More
Oil change service Fast service and even took care of a recall that I knew about but didn't bring to their attention. Very pleased with their service. Fast service and even took care of a recall that I knew about but didn't bring to their attention. Very pleased with their service. More
Prompt and Professional Service on time. Communication excellent. Service folks were friendly, knowledgeable and professional. Accurate. Patient with my explanation of a nois Service on time. Communication excellent. Service folks were friendly, knowledgeable and professional. Accurate. Patient with my explanation of a noise problem and helpful with a solution. More
Transmission fluid change Great dealership - been coming since they opened. Always fantastic service, very courteous. Had all of our service done here over the years. Very Great dealership - been coming since they opened. Always fantastic service, very courteous. Had all of our service done here over the years. Very reasonably priced - never a surprise on the price. I feel that this dealership does service and is in it for the "long run". This is the first Honda we have ever owned and would certainly buy another due to the fantastic service of Rivertown Honda and the reliability of our Honda. More
Service was fine. I had routine service done on my CRV and I was greeted promptly and the service was done in a quick and timely manner. I have always been pleased wit I had routine service done on my CRV and I was greeted promptly and the service was done in a quick and timely manner. I have always been pleased with the service department. More
Oil change and check a problem Wonderful every single time I'm there! Even made me fresh coffee the previous time! Dwayne is the best an the front area and Dan treats my car like it Wonderful every single time I'm there! Even made me fresh coffee the previous time! Dwayne is the best an the front area and Dan treats my car like it's his own when he works on it. More
Oil change Service guy was very nice and explain what was going on to do good job. The service guys are always fast and friendly I appreciate their work Service guy was very nice and explain what was going on to do good job. The service guys are always fast and friendly I appreciate their work More
Low Pressure Sales Approach I appreciate the approach that Casey has. I walked in and told him what my situation was and that I was gathering info. I wasn't sure if I was goin I appreciate the approach that Casey has. I walked in and told him what my situation was and that I was gathering info. I wasn't sure if I was going to buy that day or not but wanted to do my homework. He walked me around the lot and we narrowed down what I was considering and then got me going with some test drives. I was impressed enough with the drive, looks, and price of the Honda Civic 4-door Hatchback that I went ahead and purchased it. Throughout my experience Casey didn't pressure me on anything just walked me through my options. Very pleased with the car and the experience. More