Serra Honda Grandville

Service for 2012 Honda Civic Overall service was good. Seemed to be in a hurry to rush me out after changing oil even though I was told I might have a small oil leak. Strange an Overall service was good. Seemed to be in a hurry to rush me out after changing oil even though I was told I might have a small oil leak. Strange and concerning as I have found no evidence on my driveway, but don't want to totally ignore as an oil leak is serious. A bit disapointed because we have leased and bought numerous cars from Rivertown Honda over the past 12+ years. More

Emergency repair My battery died unexpectedly when running an errand. After a call to Rivertown Honda, Pete (shuttle driver) arrived within 40 minutes to provide a jum My battery died unexpectedly when running an errand. After a call to Rivertown Honda, Pete (shuttle driver) arrived within 40 minutes to provide a jump and some consolation :). I got my car to the dealership where Randy promptly worked through my frustrations and got it into the shop. I was called within 2 hours that the battery had been replaced and thoroughly inspected. Randy and Kim were both committed to fixing my issue and kindly gave me every discount. Thank you! More

Fast service I literally was there less than minutes. My only disappointment was that they check air pressure in my tires and made adjustments but did not reset th I literally was there less than minutes. My only disappointment was that they check air pressure in my tires and made adjustments but did not reset the light on the dashboard Cheryl More

Oil change Very happy with the service. Very fast service. Would recommend all my friends and family to go to this location. I always go to this location. Very happy with the service. Very fast service. Would recommend all my friends and family to go to this location. I always go to this location. More

no wait some one helped me right away as soon as I drove in. Service took longer than was told but he made sure I had a coupon for the work done. some one helped me right away as soon as I drove in. Service took longer than was told but he made sure I had a coupon for the work done. More

Oil change I have been going to this location for several years. Each and every time the entire staff is kind, knowledgeable and professional. I appreciate the s I have been going to this location for several years. Each and every time the entire staff is kind, knowledgeable and professional. I appreciate the short wait time. More

Thanks for your help in my buying decision. I never felt pressured. It was a pleasurable experience thanks for your help. I would recommend visiting your showroom to anot in my buying decision. I never felt pressured. It was a pleasurable experience thanks for your help. I would recommend visiting your showroom to another person looking to buy a car. More

Friendly, courteous, convenient Made my appointment online and was even able to reschedule online. Received reminders via text and or email. Dropped off the car and walked next doo Made my appointment online and was even able to reschedule online. Received reminders via text and or email. Dropped off the car and walked next door for breakfast. The car was done after breakfast More

Another Great Honda This is the 3rd vehicle I have purchased from Rivertown Honda. Great place to go to buy your new Honda. Great people to work with, very satisfied. This is the 3rd vehicle I have purchased from Rivertown Honda. Great place to go to buy your new Honda. Great people to work with, very satisfied. More

An excellent service in Western Michigan. The service was beyond my expectation. The men on duty were very friendly, very professional, and very efficient. Although I just had my engine oil ch The service was beyond my expectation. The men on duty were very friendly, very professional, and very efficient. Although I just had my engine oil changed, their attitude and their efficiency amazed me. More