Serra Honda Grandville

Oil change and tire rotation Service was great and quick! The cost was exactly what they said it would be and I really like the online scheduling option. I have been a customer Service was great and quick! The cost was exactly what they said it would be and I really like the online scheduling option. I have been a customer for the past four years. More

service appointment I had an appointment time. When I arrived they promptly took my vehicle in. The service was completed quickly. I believe I paid a fair price. My serv I had an appointment time. When I arrived they promptly took my vehicle in. The service was completed quickly. I believe I paid a fair price. My service Rep. is easy to deal with. More

No line!!! On my way home from downtown GR and noticed that I needed an oil change. Got off at Rivertown Parkway exit and decided to check Rivertown Honda and s On my way home from downtown GR and noticed that I needed an oil change. Got off at Rivertown Parkway exit and decided to check Rivertown Honda and see if they could work me in for and oil change before I had to head home to Holland, MI. I drove up and there was NO LINE!!! Perfect. No wait for service. In and out and no time with a smile on my face! More

Best Service! Car breaks down. Tow service is 2-3 hours out in scheduling a pick up. Left my car to be towed into Rivertown Honda. I had explained the 'noises/smel Car breaks down. Tow service is 2-3 hours out in scheduling a pick up. Left my car to be towed into Rivertown Honda. I had explained the 'noises/smells' to Duane (service manager) that preceded my car not running, but I wondered how things would go with me not being along for the tow ride to the Honda Dealership (to explain, again, what had happened). No need for me to worry--Duane contacted me with the diagnosis/repair/cost that day. Not a cheap repair, but so thankful for the way Rivertown handled all the details. Repairs/preventive maintenance is one of their areas of expertise!!! Thank you! More

Great car buying experience Purchased new Honda CR-V. Our first time dealing with Rivertown, and our first Honda purchase. Erik Crooymans (sales consultant) exceeded our expect Purchased new Honda CR-V. Our first time dealing with Rivertown, and our first Honda purchase. Erik Crooymans (sales consultant) exceeded our expectations in every category of customer service. Rivertown's in-house inventory provided the exact vehicle we were looking for, and Erik made the transaction a pleasurable experience. More

Fast service. Great service that was completed very quickly. I purchased my Honda Accord at this dealership and they have been great through the whole process, incl Great service that was completed very quickly. I purchased my Honda Accord at this dealership and they have been great through the whole process, including service after the purchase. More

Great Service Quick and great service every time. Did not try to sell extra repairs. Very friendly staff and comfortable waiting room. Pricing is very comparable Quick and great service every time. Did not try to sell extra repairs. Very friendly staff and comfortable waiting room. Pricing is very comparable to other non-dealer repair shops More

Service was great. Very fast service and excellent work. Very people friendly, convenient and easy to get an appointment when needed. Would recommend all my friends and Very fast service and excellent work. Very people friendly, convenient and easy to get an appointment when needed. Would recommend all my friends and family. More

Great staff Purchasing my 2018 Accord was seamless. They located the specific model and color I was looking for and traded to get it for me. All the paperwork was Purchasing my 2018 Accord was seamless. They located the specific model and color I was looking for and traded to get it for me. All the paperwork was completed with just a few email responses from me, and all was ready when I stopped in to pick up the car. no pressure from sales staff and no push to purchase unnecessary items. The dealership is very professional, and I look forward to visiting for routine maintenance. More

Trade in lease Second time going to RiverTown Honda for a vehicle. Always great customer service, friendly and quick. Service department has also been great for ve Second time going to RiverTown Honda for a vehicle. Always great customer service, friendly and quick. Service department has also been great for vehicle service More