Serra Honda Grandville

Oil Change Review I am a regular customer of Rivertown Honda. I stopped for an oil change on this trip. I am always greeted cheerfully in this dealership. I was very I am a regular customer of Rivertown Honda. I stopped for an oil change on this trip. I am always greeted cheerfully in this dealership. I was very happy with Nick and his service. I always have a very pleasant greeting from Teresa, each and every time I check out and pay my bill. Teresa is an exceptional customer service member of the team at Rivertown, as no one really wants to pay their bill, but with her at the checkout, she makes the experience so pleasant. More

Always Helpful and Knowledgeable Service Department Reasonably priced service from the friendliest, most knowledgeable, and accommodating staff in West Michigan. I teach high school nearly 20 miles awa Reasonably priced service from the friendliest, most knowledgeable, and accommodating staff in West Michigan. I teach high school nearly 20 miles away. I can drop my van off at 7 AM and their courtesy "people mover", a really nice guy, will have me to class with time to spare. They call me to check on any repair over 75 dollars and always prioritize safety over profit if money is tight at the time. More

Well taken care of. Dwain was great. Got me a loaner car when I had to have a larger repair than first expected. I felt very well taken care of a appreciate Rivertown H Dwain was great. Got me a loaner car when I had to have a larger repair than first expected. I felt very well taken care of a appreciate Rivertown Honda. Thanks. More

Very fast I always find excellent service at Rivertown Honda. I`m treated like my business matters , in a very friendly and accommodating manner. I would not g I always find excellent service at Rivertown Honda. I`m treated like my business matters , in a very friendly and accommodating manner. I would not go any where else. More

Honda CR-V purchase Kim Berends was awesome to work with. A friend recommended her based on her experience with Kim. She had some options and was prepared to help me f Kim Berends was awesome to work with. A friend recommended her based on her experience with Kim. She had some options and was prepared to help me find just the right fit for my needs. Will highly recommend her, as well as your dealership to family and friends. Mike Leys with finance was also great to work with too. More

Civic 200,000 Mile Service I brought my 2002 Honda Civic in for a radiator repair and asked them to advise on anything else it may need, as I was nearing the 200,000 mile mark. I brought my 2002 Honda Civic in for a radiator repair and asked them to advise on anything else it may need, as I was nearing the 200,000 mile mark. They suggested the normal maintenance for that mileage and worked that into the scheduled repair. They even added the applicable service coupons to give me the best price. More

Excellent service...all around!!! Very pleased. I'm a new convert from Fox Honda. Sales rep outlined what services would be included in my 2009 Pilot 120,000 mile maintenance package. Very pleased. I'm a new convert from Fox Honda. Sales rep outlined what services would be included in my 2009 Pilot 120,000 mile maintenance package. Services and costs were on preprinted sheet. Called at midpoint of my servicing to give me an update. Service completed in timely manner. At time of pick-up, my rep went over each service item on my bill, called my attention to future brake issues which would need to be addressed, and finally noted Rivertown Honda discounts applied to my final bill. This experience with Rivertown Honda way, way surpassed my previous dealings with the "other" Honda dealership in town. It is definitely worth my extra drive to Grandville from Grand Rapids. More

Car Buying Made Simple Kaitlyn Toebler is a professional saleswoman who made our car buying simple. Personal touches were subtle, but I noticed them. Thank You! Love my ca Kaitlyn Toebler is a professional saleswoman who made our car buying simple. Personal touches were subtle, but I noticed them. Thank You! Love my car! More

Great service. Quick response on entry, waiting area nice, speedy service, friendly people, and clear explanation of needed work. Finished in a reasonable amount of Quick response on entry, waiting area nice, speedy service, friendly people, and clear explanation of needed work. Finished in a reasonable amount of time while I waited. More

Fast, efficient, and effective! Though I misunderstood the time of my appointment for an oil change at River Town Honda, they took me anyway and I was out the door in less than 15 mi Though I misunderstood the time of my appointment for an oil change at River Town Honda, they took me anyway and I was out the door in less than 15 minutes!!! More