
Serra Honda Grandville
Grandville, MI
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A great experience Folks at Rivertown Honda were very courteous and accommodating in our selection of a new Honda Pilot. We were given the best deal possible. We enjoye Folks at Rivertown Honda were very courteous and accommodating in our selection of a new Honda Pilot. We were given the best deal possible. We enjoyed working with the Honda sales staff . Would recommend Rivertown Honda in a heart beat for a new or used vehicle. More
Very friendly staff!😎 Prompt service, friendly staff, reasonable price, called me on my cell when the car was finished, returned car in nice condition, no grease on interio Prompt service, friendly staff, reasonable price, called me on my cell when the car was finished, returned car in nice condition, no grease on interior. More
This review only consists of my initial purchase . This review only consists of my initial purchase. So far, things have gone great. Will follow-up with more reviews (given the opportunity). Thank Y This review only consists of my initial purchase. So far, things have gone great. Will follow-up with more reviews (given the opportunity). Thank You! More
Great service, they stayed on time I had an appointment for an oil change and they did a great time and were on time. My service was done in under 30 minutes which I appreciated. I had an appointment for an oil change and they did a great time and were on time. My service was done in under 30 minutes which I appreciated. More
Honest and down to earth Phil Plaka was a excellent salesperson to deal with. Very through in explaining all the computer components. He was honest and down to earth, not push Phil Plaka was a excellent salesperson to deal with. Very through in explaining all the computer components. He was honest and down to earth, not pushy at all. We would highly recommend him to friends shopping for a Honda. More
Great customer service - minimal wait time. I was notified by Honda that there was a recall on the airbags in my Honda. I was able to schedule a time that worked for me on my day off and had I was notified by Honda that there was a recall on the airbags in my Honda. I was able to schedule a time that worked for me on my day off and had an oil change and airbags taken care of in under an hour and a half. More
Always great service Great Customer service along with car service getting done in a timely manner. They understand their customer and the service that is needed. Very h Great Customer service along with car service getting done in a timely manner. They understand their customer and the service that is needed. Very honest with what exactly needs to be done. More
Very professional As soon as we arrived a gentleman saw my look of not knowing where to go and he directed me to Chris, who was very supportive to my inquires. I was co As soon as we arrived a gentleman saw my look of not knowing where to go and he directed me to Chris, who was very supportive to my inquires. I was concerned about upselling services... that didn’t happen. I wanted to use other vendor coupons, he acknowledged them. He was reassuring. The time it took was very reasonable. Truth be told...we had come in the day before( Sat) and no one greeted us and when I approached a guy and asked him where we needed to go for an oil change he was flippant and told me to read the signs outside. Well, my recollection was that you lined up cars outside and cane in... didn’t have a clue that we were supposed to drive in bldg. We left and almost did not return to your dealership. More
Service I am always satisfied with the service I receive at Rivertown Honda. They go above and beyond to get the job done in a timely fashion. They are always I am always satisfied with the service I receive at Rivertown Honda. They go above and beyond to get the job done in a timely fashion. They are always friendly and courteous. More
75000 mile All work was done well, promptly and under cost estimates. Every component was reviewed, documented and discussed both before work was completed and All work was done well, promptly and under cost estimates. Every component was reviewed, documented and discussed both before work was completed and and after. All inspection items were discussed in detail with recommendation for future preventative action. More