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Serra Honda Grandville

Grandville, MI

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415 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 415 reviews

March 03, 2021

The service department fulfilled all my expectations. Car was back on time and sounds as good as when I drove it off the lot. I would come back without hesitation. More

by kimroe69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cami foley
October 20, 2019

Dwain Scheller - Great Service! I have two Honda CR-Vs. When they need service, Dwain provides that service not only with a smile, but with a lot of expertise. He's congenial and e More

by Ed Tamminga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
March 26, 2019

Never again We bought our daughter a Honda at this dealership. The car was okay, but what ruined things for us was the cheap oil changes. Both my daughter and my More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
May 15, 2018

Helpful and convenient! Took care of all the details and easy to work with! Daughter left with a huge smile after the phone sync and instrument panel review to her new Civic More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
May 11, 2018

Thanks for the great experience Kevin Gaffney! Great service and very responsive. It was an overall great experience! The financing, warranty, and car features were very well explained. Everyone More

by SteveClifford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gaffney / Mike (Helped with the contracts)
May 03, 2018

Wonderful Experience They were not pushy at all. Great to work with and respected the time crunch I had with needing to make it as fast and painless as possible. Thanks More

by marlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
katelyn
May 02, 2018

Outstanding Service Great experience with the service team. The work was completed quickly, and the waiting area is kid friendly! Randy Howes, service advisor, answered a More

by Meegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Howes
May 01, 2018

Work is done quickly and my waiting time is short Service is done quickly and efficiently. I am treated politely and not as if I do not know anything about my car, I can always get an appointment that More

by Camper,Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
May 01, 2018

Great service! The advisor was friendly and they completed the service quickly. They also informed me of other issues to be dealt with in the future without being p More

by Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rodhamer
May 01, 2018

Easy Purchase Great trade in price, great price, and friendly staff. No one was pushy, answered all questions, and going over all the equipment was very detailed. I More

by Irons,bs52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Peterson, and Phil?
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