Serra Honda Grandville

Dwain is always helpful when I have a service crisis. I am hesitant to purchase a vehicle anywhere other than Serra Honda just because of my great service experiences. am hesitant to purchase a vehicle anywhere other than Serra Honda just because of my great service experiences. More

Every person in the Sales department, from the Sales Manager on down to the men who delivered the vehicle, were professional, friendly, helpful, and thorough. Manager on down to the men who delivered the vehicle, were professional, friendly, helpful, and thorough. More

Great service - good pricing on the oil change - but the cost of the engine air filter and cabin air filter was cost prohibitive. I can do those two filters myself and save $60.00. cost of the engine air filter and cabin air filter was cost prohibitive. I can do those two filters myself and save $60.00. More

I appreciate that I was able to get my van in right away and that I was kept updated on the progress of repairs. Dwain went over all recommendations thoroughly and the final cost came in a few hundred dolla and that I was kept updated on the progress of repairs. Dwain went over all recommendations thoroughly and the final cost came in a few hundred dollars less than expected. The shuttle drivers are always very friendly. More

Very concerned about the safety of your car and go over the recomendations so you know what needs to be done now or in the future. the recomendations so you know what needs to be done now or in the future. More

Brittany was very friendly and helpful. It was my first time using the service center since purchasing my vehicle and I was unsure how the processed work. She guided me through the process in a helpful man time using the service center since purchasing my vehicle and I was unsure how the processed work. She guided me through the process in a helpful manner. More

Good service and good customer service. Fast service they got my car at the same day , before to the end of the day. Thanks for your assistance. got my car at the same day , before to the end of the day. Thanks for your assistance. More

Always clean, easy to work with, financing was easy and Kim our salesperson was knowledgeable and very personable, plus due to a recent surgery I was not able to drive to hard for my husband to pick up our Kim our salesperson was knowledgeable and very personable, plus due to a recent surgery I was not able to drive to hard for my husband to pick up our car, so they delivered it. More

Very great as always the help desk make you feel welcome! I will keep coming to Serra as long as you keep great service on welcome! I will keep coming to Serra as long as you keep great service on More

The service department fulfilled all my expectations. Car was back on time and sounds as good as when I drove it off the lot. I would come back without hesitation. was back on time and sounds as good as when I drove it off the lot. I would come back without hesitation. More