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Serra Honda Grandville

Grandville, MI

4.7
417 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 417 reviews

March 26, 2021

Great experience all around. Thank you. Filling out the rest of this to get to 25 or more words, so continue to enter words here. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
xxx
March 25, 2021

There were balloons, upbeat people and fun everywhere! I have never seen anything like it. Most dealerships are quiet and not many people. Very knowledgeable and great experience with both Mike the f More

by heathergriffith9119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
March 21, 2021

Craig was very upfront with me about the offer and had our interest in mind. The purchase price could have been lower but certified runs higher More

by rogmckaig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Washington
March 17, 2021

Dwain is always helpful when I have a service crisis. I am hesitant to purchase a vehicle anywhere other than Serra Honda just because of my great service experiences. More

by Sarah Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain, Ron
March 15, 2021

Every person in the Sales department, from the Sales Manager on down to the men who delivered the vehicle, were professional, friendly, helpful, and thorough. More

by Wed2Wolverine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave, Hannah, Pierre, Phil, Bart
March 13, 2021

Great service - good pricing on the oil change - but the cost of the engine air filter and cabin air filter was cost prohibitive. I can do those two filters myself and save $60.00. More

by D.R. in G.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
March 09, 2021

I appreciate that I was able to get my van in right away and that I was kept updated on the progress of repairs. Dwain went over all recommendations thoroughly and the final cost came in a few hundred dolla More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
March 07, 2021

Very concerned about the safety of your car and go over the recomendations so you know what needs to be done now or in the future. More

by bernice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
March 06, 2021

Brittany was very friendly and helpful. It was my first time using the service center since purchasing my vehicle and I was unsure how the processed work. She guided me through the process in a helpful man More

by tourvillebrittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
March 06, 2021

Good service and good customer service. Fast service they got my car at the same day , before to the end of the day. Thanks for your assistance. More

by Junis Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami Foley
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