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Serra Honda Champaign

Savoy, IL

2.5
206 Reviews

100 Burwash Avenue

Savoy, IL

61874

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Showing 206 reviews

May 26, 2018

Awesome Car Place We just bought two cars in same day. our salesman was Jonathan Kerr. He is so great and knowledgeable and really just went above and beyond for us. More

by TJ1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig Fanning, Jonathan Kerr
May 28, 2018 -

Serra Honda Champaign responded

Thanks for recognizing the team! we have a solid crew that believes if we "aim for perfection, we can achieve excellence".

May 25, 2018

Fast and easy purchase I wasn’t expecting to make a purchase since it was my first visit, but Jason did a wonderful job of figuring out the best choice for me. Very happy wi More

by MC, Savoy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bell, Jerry Short
May 28, 2018 -

Serra Honda Champaign responded

Jason Bell really knows how to make the car buying experience fast, fun and friendly!

May 25, 2018

Quincy was the man . He was super helpful and made the experience exceptional. I highly recommend calling this dealership and requesting him to help you find a car. More

by jpeters521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice
May 28, 2018 -

Serra Honda Champaign responded

Great to hear! Thank you for your business!

May 24, 2018

Excellent customer service They were very helpful with helping me get approved for new car. It was exactly what i was looking for and it had extras that i wasn't expecting. Quin More

by Tracy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, James Craig Fanning, Peter Pishos
May 28, 2018 -

Serra Honda Champaign responded

Your business is so important to us, thank you! If you really want to compliment the staff please give them all “10’s and Yes’s” on the manufacturers survey. Every “perfect 100% score” gives them a small bonus, and real recognition with the manufacturer. Thanks!

May 21, 2018

Easy to get a great car We enjoyed our search for just the right car to replace our dearly-loved Honda Odyssey we had used to the max over the past 15 years. Jonathan helped More

by VickiSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 28, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business!

May 18, 2018

Great time No hassle, easy process to get a used car. Was in and out relatively quick which made it painless and effortless overall. Would go again. More

by Astenbe2
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Jerry Short
May 28, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business!

May 17, 2018

Team effort. I went in to purchase a vehicle I had test drove a day earlier. Imediatally I was helped by Jason Bell Eeen though he had not worked with me the day More

by Jsauder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Jason Bell, Peter Pishos
May 18, 2018 -

Serra Honda Champaign responded

Thanks for the kind words! The team effort is in place to mitigate the different experience levels in our staff. I'm glad that overall you were happy with the service you received.

May 17, 2018

Great experience purchasing new CRV! We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to More

by Brandts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr, Jerry Short
May 18, 2018 -

Serra Honda Champaign responded

Thank you for recognizing the team, and of course for your business!

May 16, 2018

Thank you, Quincy and Robert. Thank you for your kindness. This is my first car in the U.S. but they always explained detail and kindly. I wiil buy next cars from you. More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Robert Seiler
May 18, 2018 -

Serra Honda Champaign responded

Thank you for recognizing Quincy and Robert! Thank you also for your business!

May 15, 2018

Buying a new car The first time I went into the dealership, I spoke with Christian Wallace and he was great, answered all my questions. He was not pushy at all and I More

by mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Quattrone, Christian Wallace, Peter Pishos
May 18, 2018 -

Serra Honda Champaign responded

It was a pleasure to get to know you. Thanks for your patience on such a busy day! We truly appreciate your business--it's really important to us!

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