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Serra Honda Champaign

Savoy, IL

2.5
206 Reviews

100 Burwash Avenue

Savoy, IL

61874

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Showing 206 reviews

August 04, 2018

Go with Quincy Rice Quincy Rice made the process easy, helped us through any problems, and answered all our questions. He makes the buying process go by quickly, worked i More

by AustinP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice
Aug 19, 2018 -

Serra Honda Champaign responded

You're right about Quincy. He is one of the best at following our transparent process! We truly appreciate your kind words!

August 03, 2018

Good job I am giving this rating because Quincy and the rest of the staff were friendly, knowledgeable, courteous. I never felt pressured and that means a lot. More

by Carguy Denny217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Jerry Short
Aug 19, 2018 -

Serra Honda Champaign responded

Thank you so much for your business! It is really important to us!

August 02, 2018

Great customer service and level of vehicle care I recently took my accord in for new tires and alignment, very reasonably priced vs competitors and they washed my car when completed. I have always More

by Zach S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew in service, Ben Quattrone
Aug 19, 2018 -

Serra Honda Champaign responded

Thanks Zach!

August 02, 2018

Excellent experience Very nice dealership. Everyone I encountered was friendly and helpful, but my salesman, Quincy was the best! Very friendly, helpful, knowledgeable but More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, James Craig Fanning, Jerry Short
Aug 19, 2018 -

Serra Honda Champaign responded

Thank you so much for your comments about our staff! Your business is important to us!

August 01, 2018

Great Experience! Christian was not pushy, answered all of our questions and knew the product line well. This was a very pleasant car buying experience. We returned to More

by Judy 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig Fanning, Christian Wallace, Jerry Short
Aug 19, 2018 -

Serra Honda Champaign responded

Thank you for recognizing our team! We truly appreciate your business!

July 31, 2018

Great buying experience Great people easy to work with and very flexible. I like when you go in and it’s not the up sale tactics jus down to business More

by Japjap33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Wallace
Jul 31, 2018 -

Serra Honda Champaign responded

Thanks for noticing! The car business here at Honda BMW of Champaign is a different experience and we train on it every day. We truly appreciate your business!

July 31, 2018

Enjoyable experience I came here to purchase my first car. Quincy was amazing. Answered all my questions and made sure that I understood exactly what was what with the car More

by Vanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice
Aug 19, 2018 -

Serra Honda Champaign responded

Thank you!!!

July 25, 2018

Great experience Christian was great! Explained everything, didn’t rush. Kept everything simple and easy to understand. All questions asked were well answered in detai More

by aparkins87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Wallace
Jul 31, 2018 -

Serra Honda Champaign responded

That's what we do best! Thanks for your business!

July 25, 2018

Very kind for first time car, international students Christian is kind and trustworthy person. I am an international student from foreign country and I have gone to more than 10 dealers and private selle More

by junding9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Wallace
Jul 31, 2018 -

Serra Honda Champaign responded

Thanks for your kind words and the 5 Starr Rating!! Christian is one of the best in the business because he is helpful and transparent. We really appreciate your business!

July 24, 2018

Very friendly staff After leaving with a bad experience at a previous dealership I saw a truck on this lot that was a trade in and it was exactly what I was looking for. More

by Chevylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another gentleman that also helped a little bit but I don't remember his name., Jonathan Kerr, Jerry Short
Jul 31, 2018 -

Serra Honda Champaign responded

I really appreciate the positive feedback on Jerry and Jonathan! Your business is really important to us so-THANK YOU!!!

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