Serra Honda Champaign

leasing a CR-V Quincy Rice was so nice and kind to the customers. Thank you for your help for choosing the right car with the reasonable price offering water and so Quincy Rice was so nice and kind to the customers. Thank you for your help for choosing the right car with the reasonable price offering water and some snack too!! More

Jeff did a stellar job of correcting a service issue today & getting me on my way a satisfied customer. Both he & Chris Rogers I can highly recommend in the Honda Service department. today & getting me on my way a satisfied customer. Both he & Chris Rogers I can highly recommend in the Honda Service department. More

I just got my THIRD Honda Fit from this dealership. I have dealt with them since the 90’s and have nothing but high praise for them. I’ve dealt with Christian Wallace with my last 2 purchases and am supe have dealt with them since the 90’s and have nothing but high praise for them. I’ve dealt with Christian Wallace with my last 2 purchases and am super happy with his knowledge and helpfulness. I love the Fit! Great mileage and I can put tons of stuff in the back- including my dog! More

Best Dealer I Know! I’ve been a huge fan of Ben Quattrone’s team at Honda BMW of Champaign for a few years now. I’ve purchased 2 vehicles from them and I service 4 vehic I’ve been a huge fan of Ben Quattrone’s team at Honda BMW of Champaign for a few years now. I’ve purchased 2 vehicles from them and I service 4 vehicles with them. I find them accessible when I have questions and they actually care about my concerns. Furthermore, 3 of the 4 vehicles I have serviced with Honda BMW of Champaign are makes that are sold by other dealers in this area (2 Hyundai and 1 Volvo). The service department is better than other area alternatives and have extremely fair prices, even on my Volvo. Yesterday, when I had an appointment for my wife’s Honda Civic, I discovered I had another appointment that was in conflict with the Honda appointment. I’d completely forgotten the other one and I’d planned on waiting in the service department and doing some paperwork on my laptop. I shared my problem with Drew Ackman, my awesome service advisor, and he consulted with Ben. Ben, the owner, went and got me a vehicle to test drive to my other appointment. Sure, Ben knows I’ll need another vehicle in not too long but he was helping out a good customer out who was in a tough spot. And Ben went and got the car himself! You sure won’t find many other dealers do that! Oh and what a vehicle he let me test drive! A brand new 2019 Honda Passport. It was loaded with 20 inch rims and has on/off road capability. I later researched it some and found out is significantly less money than a Jeep Grand Cherokee and the Honda was much more refined and handled better. It was very nice and I’ll definitely tell my friends and neighbors about it and Honda BMW of Champaign. It’s rare to find a car dealership staffed from top to bottom with super people like the team at Honda BMW of Champaign. It’s the only place I’ll go for my automotive needs. More

Just leased a new CR-V and had a great experience! Quincy was professional and knowledgeable and made sure that he understood exactly what I wanted, then he worked to get me the best deal possible! I Quincy was professional and knowledgeable and made sure that he understood exactly what I wanted, then he worked to get me the best deal possible! I am very happy with the entire process with Quincy, which was quick and stress-free. Happy customer here!!!!!! More

Very Pleased I wish to give credit when it is due and DREW certainly deserves it today. I was very distraught at the fact that I could not figure out why the car d I wish to give credit when it is due and DREW certainly deserves it today. I was very distraught at the fact that I could not figure out why the car diagram of my crv kept showing that the door was open when it was closed and none of my doors would lock neither would the dome light go out. So, I went to my favorite Honda dealership, where customer service has been impeccable to me. Drew was right there when I drove in waiting to help me. He figured it out in a split second and said, "I will be back " and he did and fixed it! Talk about a stress reliever! Thank you, DREW! Again, I really appreciate your expertise, help, and knowing your job. Also, I don't want to leave out your professionalism, kindness and being an unbiased people person. More

First new car purchase, amazingly simple This was our second purchase in a year from Honda of Champaign. We had a pretty good idea of what we were looking for when we contacted them. Jonathan This was our second purchase in a year from Honda of Champaign. We had a pretty good idea of what we were looking for when we contacted them. Jonathan already had the car pulled up front when we arrived and was very knowledgeable about the features and differences in each trim level. We took a test drive, discussed options and made a decision. Pete quickly took care of the financing and we were on our way. We got a great deal on a new vehicle and we never felt like we were under any pressure. From start to finish it was a great experience. We will likely return the next time we decide to purchase a vehicle. More

Great customer service Love working with Robert, Ken and Peter. Best bunch of guys around. They were able to get me into a brand new car with a great payment. This is the 2n Love working with Robert, Ken and Peter. Best bunch of guys around. They were able to get me into a brand new car with a great payment. This is the 2nd car I've purchased from Robert. As long as he's there, I will continue to go back. More

Great experience with daughter buying her first car Great low pressure dealing from test drive all the way through the in house financing! Will definitely look into dealing with Honda/Bmw of Champaign Great low pressure dealing from test drive all the way through the in house financing! Will definitely look into dealing with Honda/Bmw of Champaign again when looking for my next car. All around it was a great experience. More