Serra Honda Champaign

Easy to get a great car We enjoyed our search for just the right car to replace our dearly-loved Honda Odyssey we had used to the max over the past 15 years. Jonathan helped We enjoyed our search for just the right car to replace our dearly-loved Honda Odyssey we had used to the max over the past 15 years. Jonathan helped us find a great replacement for this phase of our lives. No pressure. He took an interest in our needs and was patient with us as we went to another dealer just to make sure we had the car we wanted. But we returned!! We are so thankful we found just the right car for us at a great price! More

Great time No hassle, easy process to get a used car. Was in and out relatively quick which made it painless and effortless overall. Would go again. No hassle, easy process to get a used car. Was in and out relatively quick which made it painless and effortless overall. Would go again. More

Team effort. I went in to purchase a vehicle I had test drove a day earlier. Imediatally I was helped by Jason Bell Eeen though he had not worked with me the day I went in to purchase a vehicle I had test drove a day earlier. Imediatally I was helped by Jason Bell Eeen though he had not worked with me the day earlier. I was glad to be placed in his hands to finish the deal Quincy Rice had started the day prior. Jason was a true professional through the whole process! Peter Pishos the finance officer stole the show though, he really understands customer, employee relations. This dealership is very well ran and has a real "can do" team atmosphere. This is the second vehicle my wife and I have purchased here, we don't anticipate it being our last. Keep up the good work! More

Great experience purchasing new CRV! We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to experience most of the unfamiliar features of our choice of vehicle. There was no pressure to purchase, but more an interest to get us into the right vehicle for what we wanted. There was a "no haggle" sign on his desk and we were prepared to pay the price that had been set. We were pleasantly surprised when he returned with an offer sheet with a moderate discount "because we were good customers" (we had purchased our previous two Honda vehicles at the dealership). After we committed to purchase the vehicle, we worked with business manager Jerry Short. He also was very friendly. We received the usual up-sell on vehicle service contracts, maintenance agreements, etc. However, it was more matter of fact than hard sell, which was appreciated. Once we informed Mr. Short of which those items we would purchase, he did not become insistent on how important the others we declined would be to us. Overall, a very pleasant experience which is consistent with our experience of the personnel and quality of work from this Honda dealership's service department we have received in the past. More

Thank you, Quincy and Robert. Thank you for your kindness. This is my first car in the U.S. but they always explained detail and kindly. I wiil buy next cars from you. Thank you for your kindness. This is my first car in the U.S. but they always explained detail and kindly. I wiil buy next cars from you. More

Buying a new car The first time I went into the dealership, I spoke with Christian Wallace and he was great, answered all my questions. He was not pushy at all and I The first time I went into the dealership, I spoke with Christian Wallace and he was great, answered all my questions. He was not pushy at all and I appreciate that. When we came back to purchase our Honda, Christian was busy so Ben Q stepped into help until Christian finished with other customers. They made it easy to purchase our SUV. We would definitely come back when we need a new car. More

Used car I bought a used Chevy. It had a few problems a week after purchase. I had purchased a warranty package along with the vehicle. The warranty company de I bought a used Chevy. It had a few problems a week after purchase. I had purchased a warranty package along with the vehicle. The warranty company denied the claim, but Jonathan and his team made it right. Thank you for your help. More

Painless Worked with John Kerr and he was friendly, professional and helpful. Traded in my Jeep for a Honda with better gas mileage. I wish the trade-in was a Worked with John Kerr and he was friendly, professional and helpful. Traded in my Jeep for a Honda with better gas mileage. I wish the trade-in was a little higher but other than that the process was pretty quick and completely painless and I drove my new car off the lot! I would recommend this dealership to any person. More

Great experience! Thank you, Honda BMW of Champaign, for making my car buying experience a success! I’m out of my element when it comes to buying a car and Jonathan did Thank you, Honda BMW of Champaign, for making my car buying experience a success! I’m out of my element when it comes to buying a car and Jonathan did a great job explaining everything and finding a vehicle that matches my budget & lifestyle. I’m very happy with my new Civic! :) More

Thanks Thank you to Jon Kerr and the staff, we enjoyed our experience buying an Odyssey. Knowledgeable, helpful and not pushy in any way. Thanks — we will de Thank you to Jon Kerr and the staff, we enjoyed our experience buying an Odyssey. Knowledgeable, helpful and not pushy in any way. Thanks — we will definitely be back. More