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Serra Honda Brighton

Brighton, MI

4.8
84 Reviews
At Serra Honda Brighton, we care about giving our customers the best car dealership experience possible. Whether you purchase a new or used car, truck, or SUV from our Honda dealership serving Brighton, Ann Arbor, Novi, Lansing, Milford, and beyond, you’ll experience the exceptional customer service that sets us apart. Perks of shopping at our Honda dealership include: - Free Vehicle Delivery Within 15 Miles - Free Service Pickup & Delivery - 24 Hour Service Drop Off - Online Shopping Options - Serra Brighton Advantage - Oil and filter changes - Tire rotations - Multi-Point inspection - Unlimited Car Washes! It’s easy to see the perks of shopping with our dealership. Visit our car dealership in Brighton today to view our full inventory and take advantage of our comfortable dealership atmosphere today! And... don't forget... Say YES! to Serra Brighton!
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8294 Grand River Ave

Brighton, MI

48114

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Showing 84 reviews

June 08, 2024

The service department is the best. Both the Service Manager, Rich Chambless & service agent, Gary Slyfield go over and above to ensure the Honda company keeps it commitment of providin More

by makurzyniec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Slyfield, Rich Chanbless
May 04, 2024

Great service department! Had my car serviced at Serra Brighton for over 11 years. I have always trusted the service advisors professional guidance regarding proper maintenanc More

by lsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob and Gary
April 28, 2024

This dealership came through for me when my first van I bought turned out to be a lemon!! More

by paulalynnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gould
April 28, 2024

Morgan is very professional, courteous, listening, and understanding our concern. The whole process is transparent, open and smooth. More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Sprader
June 05, 2023

Recall service on our CRV was completed in record time. Unfortunately the car wash was terrible this time.. Didn’t wipe down the windows now have water spots on the windows and whole car. Won’t do it ag More

by Quilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Tuohy
January 27, 2023

I purchased my 07 Ridgeline from Perre on 12/20/22 which was pleasant but he was supposed to fix the hood release...I was disappointed that it didnt get done when I came back the next day to pick it up. I h More

by k62.luna
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Geordie Berenson
Jan 27, 2023 -

Serra Honda Brighton responded

Kristine, Sorry, you are having issues with your 2007 Ridgeline. I have talked with service and I understand we have found the transmission cooler has failed. I reviewed the write-up and see Rich our Service Manager has also discounted the repair to help you out. Please feel free to reach out and sorry you are having issues with your used Ridgeline. Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Jan 28, 2023 -

Serra Honda Brighton responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Serra Honda of Brighton and would like the opportunity to speak with you about your overall experience with our team regarding your 2007 Honda Ridgeline you recently purchased. Can you please reach out to me at your convenience to discuss this further? Thank you, Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Jan 30, 2023 -

k62.luna responded

thank you Jason for you quick response and your help.

October 05, 2022

This dealership was absolutely amazing ! !! I talked to Gary SlyField about my 2020 honda pilot making a cracking popping noise from the sound system that other honda dealerships could not fi More

by kaitlyn57p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY SLYFIELD, Sandy Tuohy
Oct 06, 2022 -

Serra Honda Brighton responded

Thank you for the positive review and rating. We are happy to know that you had a good experience with our Service Team at Serra Honda of Brighton and to know that they provided you with great customer service. We value your business and we are always here to help with your Honda. Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

September 11, 2022

Salesperson responded to me promptly answered my questions and said they would get back to me when they have 2023 inventory. More

by sjbeemer56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Tuohy
Sep 11, 2022 -

Serra Honda Brighton responded

Thank you for taking the time to share your review. We are pleased to know that our Sales Team provided you with a quick and informative experience. Let us know if there is anything else we can help you with. Serra Honda of Brighton looks forward to working with you to get your 2023 vehicle. Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

August 10, 2022

Darryl was very professional and informative. He made purchasing a new car a good experience. More

by kmalvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Caliman
Aug 11, 2022 -

Serra Honda Brighton responded

Thank you for your five-star review! It's great to learn that our Sales Team provided you with a professional and knowledgeable car-buying experience. Enjoy your new car, and please don't hesitate to reach out to Serra Honda of Brighton in the future! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

August 07, 2022

Very professional team. Personalized service and great troubleshooting I have worked with several dealerships but prefer the Brighton team More

by bretonjblair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Fletcher , Sandy Tuohy
Aug 08, 2022 -

Serra Honda Brighton responded

Thank you for your positive review! We're glad our team provided you with such attentive and professional service and support. We look forward to assisting you again here at Serra Honda of Brighton with any of your automotive needs. Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

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