Serra Gardendale Kia

I’m very displeased with the service department. I was told that I needed 4 new tires on my car , but they went ahead and did a tire rotation anyway. It was all about meeting and making there goal for tha told that I needed 4 new tires on my car , but they went ahead and did a tire rotation anyway. It was all about meeting and making there goal for that day. “Money “. More

Had a great experience at Serra Gardendale Kia. For all the work we had performed on our vehicle and the courtesy wash, it reall didnt take that long! Definitely worth the money, $39.95 oil change b For all the work we had performed on our vehicle and the courtesy wash, it reall didnt take that long! Definitely worth the money, $39.95 oil change by the manufacturer, to me is better than any express lube places! And they dont wash my car. More

Very nice people in the service dept I would recommend the service dept to anyone, they were very easy to work with.You cant get any better service than I did from the ladies in the offic I would recommend the service dept to anyone, they were very easy to work with.You cant get any better service than I did from the ladies in the office. More

This service appointment was great. I got there arb8am and was immediately seen and taken care of. Thanks for the great experience. I will be back and was immediately seen and taken care of. Thanks for the great experience. I will be back More

He was great. It was a great experience I'm so happy with my 2019 KIA Sorento. They are really good people very polite T my 2019 KIA Sorento. They are really good people very polite T More

Pretty straightforward purchase of used truck Salesman Lamar did a good job explaining everything. Found the vehicle through an internet search, contacted Serra and asked for an itemized bottom l Salesman Lamar did a good job explaining everything. Found the vehicle through an internet search, contacted Serra and asked for an itemized bottom line price with tax, tag, title, dealer fees and options all included. Received that via email. Later, when I showed up, there were no changes to that quote and no surprises. Overall great experience! More

I waited three weeks for the radio to come in, then the serv I had to wait too long to get the radio in and then the service person broke a support for my Sirrius radio and didn't mention it when I got my car. O I had to wait too long to get the radio in and then the service person broke a support for my Sirrius radio and didn't mention it when I got my car. Otherwise, great service, fast getting the radio in. More

Awesome They did an awesome job. Wish my dealership in NC was half as good as this dealership. I wish I could bring my Stinger GT2 here for all it's service. They did an awesome job. Wish my dealership in NC was half as good as this dealership. I wish I could bring my Stinger GT2 here for all it's service. More

The Moores Great experience. The salesman was exceptionally kind and thorough! He made the buying experience wonderful. The finance person was nice as well. We a Great experience. The salesman was exceptionally kind and thorough! He made the buying experience wonderful. The finance person was nice as well. We are a Kia family. This was our third purchase. More

car purchace Joey, was great recommend any time you need assistance Joey will help or find the answer for you. treated like family, very satisfied with the whole e Joey, was great recommend any time you need assistance Joey will help or find the answer for you. treated like family, very satisfied with the whole experience More