Serra Gardendale Kia

Kim, Bubba and Mike were great to work with. They went above and beyond and made it a pleasant process! I will send friends and family to see them! above and beyond and made it a pleasant process! I will send friends and family to see them! More

I didn't have an appointment but they got me in and out with no problem and washed my car. They also kept me informed as i waited. Great job! with no problem and washed my car. They also kept me informed as i waited. Great job! More

Renell Goodwin, is an awesome sales person. Renell has great customer service skills. Everyone we came in contact with at Serra were very friendly and helpful. Serra Gardendale Kia, exceeded our expectat great customer service skills. Everyone we came in contact with at Serra were very friendly and helpful. Serra Gardendale Kia, exceeded our expectations. Our son was able to drive off the lot in a brand new 2020 car. Thanks!!! More

Great service. Will recommend people to use your service. Steven Willard was great from when I got out of my car and put me in 2020 Kia Forte Steven Willard was great from when I got out of my car and put me in 2020 Kia Forte More

Great staff and loved the popcorn. The day I was there the coffee was out but other than that. Great overall experience at Serra Gardendalw the coffee was out but other than that. Great overall experience at Serra Gardendalw More

Kim was awesome to work with. She went above and beyond for me. Along with the whole team!! I appreciate everything they did for me. for me. Along with the whole team!! I appreciate everything they did for me. More

Purchased used vehicle, completely satisfied I went to Serra Kia to look at a used SUV which had unfortunately been sold late the night before. My sales professional, Joey BIbb, listened to what I went to Serra Kia to look at a used SUV which had unfortunately been sold late the night before. My sales professional, Joey BIbb, listened to what i needed in a vehicle, which were dependability, affordability, safety and good mpg. I ended up purchasing a used VW Passat TDI SEL, and couldn't be happier with the purchase. Joey was great, laid back, answered questions, and didn't pressure me into something i didn't want. He really listened to what i needed in a vehicle and that's what i walked away with. I think i ended up with a better vehicle than the SUV i initially went in to look at. More

Best customer service ever. Handled a vehicle that was taken to another dealer and was not fixed correctly. Fixed car and even gave me a loaner. Hands down best experience from a dealership taken to another dealer and was not fixed correctly. Fixed car and even gave me a loaner. Hands down best experience from a dealership More

Seamless Transaction and Courteous Staff Bubba Christian and Kim Christian were such a great help. Knowledgeable about the vehicle and the negotiation was seamless. Kasey Croft in Finance w Bubba Christian and Kim Christian were such a great help. Knowledgeable about the vehicle and the negotiation was seamless. Kasey Croft in Finance was very friendly and expeditious with the paperwork! Ryan Johnson and the service department were friendly and helpful and delivered my new Kia in spotless condition. Very happy customer! More

Very thoughtful. They worked on my car in a timely fashion even though they had servicemen out with the flu. The service area is clean and orderly. Thank you Serra Kia! fashion even though they had servicemen out with the flu. The service area is clean and orderly. Thank you Serra Kia! More