
Serra Gardendale Kia
Gardendale, AL
Filter Reviews by Keyword
By Type
Showing 367 reviews
Our experience was pleasant. I never felt pressured at any time.. The staff were all courteous and helpful. They went out of their way to make us comfortable and safe. any time.. The staff were all courteous and helpful. They went out of their way to make us comfortable and safe. More
Great selection of vehicles! I found a green Equinox that I had to have. Kris helped me along the way and I enjoyed her patience and politeness. Andrew also gave immense effort to ensure everything went smoo I had to have. Kris helped me along the way and I enjoyed her patience and politeness. Andrew also gave immense effort to ensure everything went smoothly. They both made the car-buying process less nerve-wrecking. Give them a visit! More
Great service from the woman who assisted me. I would have liked to have known a more accurate wait time and there needs to be more sitting space to wait on car service. have liked to have known a more accurate wait time and there needs to be more sitting space to wait on car service. More
Serra Kia Patsy and I were really pleased with Kim and Bubba. We like them a lot. I think we could have got a better deal from Andy if we had not liked the Patsy and I were really pleased with Kim and Bubba. We like them a lot. I think we could have got a better deal from Andy if we had not liked the car so much. We knew it was a keeper from day one. Tell Mr. Finance Man (I don't remember his name) I still want my free oil changes the same as Hyundai. Henry and Patsy. More
Great experience Staff in the service center was wonderful and my experience was great!! Fast and reliable is what I want in a car dealership. Glad I bought my car fr Staff in the service center was wonderful and my experience was great!! Fast and reliable is what I want in a car dealership. Glad I bought my car from Sierra Kia!! More
They did a great job at working with me to fit into my budget, and the car drives very well. I wasn’t made aware that my car didn’t come with floor mats which is annoying, so now I have to buy floor mats budget, and the car drives very well. I wasn’t made aware that my car didn’t come with floor mats which is annoying, so now I have to buy floor mats but other than that it was a nice experience. More
No hassle with friendly staff The salesman was very friendly and took extra time to explain every feature in the Telluride. Mr Franks worked to get us the best deal possible. I che The salesman was very friendly and took extra time to explain every feature in the Telluride. Mr Franks worked to get us the best deal possible. I checked cars.com for Tellurides around the South and Gardendale Kia gave us the best deal out there. More
I bought a car last Saturday and it stopped in the middle of the freeway Sunday. My whole family was almost killed. I reached out to the gentleman who sold me the car and he told me to bring it in. I took th of the freeway Sunday. My whole family was almost killed. I reached out to the gentleman who sold me the car and he told me to bring it in. I took the car back and was told by Seth if I didn’t feel comfortable after they fixed the car he would give me what I put in the car or give me something else. Later that day when returning back I advised them that I just wanted my down payment back. I didn’t have the car 24 hours before it quit. After staying in the dealership and demanding my money or advise I would take it legal they gave me a refund for my down payment. Andy and Seth are two people that I wouldn’t send my dog to buy a car from. I do hate that Mr. Steve who’s a great salesman have to work with them. More
The seller was awesome. Everyone there was friendly and courteous. We were treated very well. Wasn't pushy and found us a car that we could afford. courteous. We were treated very well. Wasn't pushy and found us a car that we could afford. More
Was very pleased with the experience. Redoing my review. I typed the wrong name. But they were all very pleasant, and eager to help me find what I was looking for. Thanks! I typed the wrong name. But they were all very pleasant, and eager to help me find what I was looking for. Thanks! More