Serra Gardendale Kia
Gardendale, AL
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Great Customer Service I dropped off my car Tuesday, April 14th to get a new battery. I was greeted fast and professionally. They also kept me informed on the price of the I dropped off my car Tuesday, April 14th to get a new battery. I was greeted fast and professionally. They also kept me informed on the price of the service, how long the service would take, and when my car was completed. I will definitely continue to go back to this dealership. More
In and out within a few hours, start to finish. I got good money for a severely beat up trade, a fair deal on a 2017 Forte, my salesperson was pleasant and helpful the whole time, and I could submit the good money for a severely beat up trade, a fair deal on a 2017 Forte, my salesperson was pleasant and helpful the whole time, and I could submit the needed documents (like proof of income and insurance) electronically. More
Simple and easy Brennon was great. Originally wanted to use my job discount but he hooked me up with a even better deal. Was in and out with no problem. And I love my cute little Kia Soul ! use my job discount but he hooked me up with a even better deal. Was in and out with no problem. And I love my cute little Kia Soul ! More
Joey Bibb was awesome to work with. His sales approach is practical and informative and he makes his customers feel confident and relaxed through the entire process. practical and informative and he makes his customers feel confident and relaxed through the entire process. More
Prompt and Professional Service The service manager was prompt and attentive, in regards to my car being service. I was update about the service of my car, also given a print out of The service manager was prompt and attentive, in regards to my car being service. I was update about the service of my car, also given a print out of items needed for the next service visit. More
The salesman Mr. Bibbs was awesome, as was both finance guys I spoke too although I cannot for the life of me remember their names at the moment. Everyone there took the time to explain to me which truck w guys I spoke too although I cannot for the life of me remember their names at the moment. Everyone there took the time to explain to me which truck was best for me and how to invest in it correctly. They took the time to listen to my situation and made me feel very welcome. My experience there was an absolute 10/10 and will send anyone I know looking for a new or used vehicle to Serra Kia, Gardendale! More
Our experience was pleasant. I never felt pressured at any time.. The staff were all courteous and helpful. They went out of their way to make us comfortable and safe. any time.. The staff were all courteous and helpful. They went out of their way to make us comfortable and safe. More
Great selection of vehicles! I found a green Equinox that I had to have. Kris helped me along the way and I enjoyed her patience and politeness. Andrew also gave immense effort to ensure everything went smoo I had to have. Kris helped me along the way and I enjoyed her patience and politeness. Andrew also gave immense effort to ensure everything went smoothly. They both made the car-buying process less nerve-wrecking. Give them a visit! More