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Serra Gardendale Kia

Gardendale, AL

2.9
365 Reviews

630 Fieldstown Rd

Gardendale, AL

35071

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Showing 365 reviews

December 18, 2020

I wouldn’t advise anyone to go to this dealership I purchased a 2015 Kia Soul not even two years and the motor is gone and basically they are telling me it’s nothing they can do which is unacceptable t More

by Kiara Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brannon , Jackie Grant, Lisa Neely, Gary Travis, Chelsea Davis, Matt Gettys, Seth Franks, Don Johnson, Margaret Atchley, Andy Fisher, Joseph Bibb
September 06, 2020

Serra Kia made the process of buying my 2021 Telluride SX very seamless. My salesman, Joey Bibb was VERY knowledgeable and notified me immediately when a model was arriving that I was interested in... when w More

by weekleybecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bibb
July 04, 2020

Gary Travis, is very nice, and has helped us get a car, two years in a row, he and Kasey, helped us get what we wanted with down payments and monthly payments, we can afford! I will go back to him, again w More

by Jpadjackson
Recommend Dealer
Yes
Employees Worked With
Kasey, Gary Travis
April 29, 2020

My salesperson was very knowledgeable and did a great job. Kia is a very nice place to shop for a car and good customer service More

by kilnoperator40
Recommend Dealer
Yes
Employees Worked With
Seth Franks
April 29, 2020

Joesph was absolutely amazing. He made the car buying process so easy. If you’re looking for a new vehicle please go talk to Joe! More

by sunnybunny91
Recommend Dealer
Yes
Employees Worked With
Joseph Bibb
April 27, 2020

Excellent Service Had to have a part replaced and received excellent service. Katrina Bagwell as well as the technicians (Gerald Ezelle) were courteous, helpful and ar More

by lisa.davis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Ezelle, Katrinia Bagwell
April 25, 2020

OUTSTANDING AND COURTIOUS ALL THE STAFF I CAME IN CONTACT WITH, INCLUDING THE SALES TEAM, GENERAL MANAGER, SERVICE DEPARTMENT WERE EXCELLENT AND THE EMPLOYEES I MET IN THE HAL More

by bobby.raffield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
THE HUSBAND AND WIFE SALES COUPLE, THE TWO LADIES I MET IN THE SERVICE DEPARTMENT
April 23, 2020

Excellent attention Thank you for your excellent attention to our needs. Stephen Willard and others were terrific to deal with! They were patient with my paperwork change More

by leasa.moffatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Willard
April 22, 2020

I went for an oil change and tire rotation at 2pm I got out around 3:45. It was a long wait, yet boring/ ok More

by Angeleye
Recommend Dealer
Yes
Employees Worked With
Don’t know they never said name
April 20, 2020

Joey Bibb was excellent at what he does! He was able to work me into a truck in a matter of no time! Definitely would recommend anyone here and to Joey Bibb! More

by dakota.bibb
Recommend Dealer
Yes
Employees Worked With
Joseph Bibb