Serra Gardendale Kia
Gardendale, AL
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Easy sell, but dirty car and won't fix their mistakes The sell went very smooth. When they brought the car from detailing it was full of sand, no gas, and tire light on. I had to fix all that myself. Was The sell went very smooth. When they brought the car from detailing it was full of sand, no gas, and tire light on. I had to fix all that myself. Was given a second key that didn't work and told to keep and maybe they would fix it..... It never got fixed. Make sure you get everything in writing with them. This was second and last car I will buy from them or KIA More
Internet Sales Gary had everything totally ready when we got there. He helped us set everything up! The whole experience was super fast and easy. Thanks Gary!! Gary had everything totally ready when we got there. He helped us set everything up! The whole experience was super fast and easy. Thanks Gary!! More
Service Bryan has always been a huge help to me with my car and is always honest and fair! Bryan and his team had to do extensive work on my car and they kind Bryan has always been a huge help to me with my car and is always honest and fair! Bryan and his team had to do extensive work on my car and they kindly let me borrow a car while mine as being fixed! They are super awesome and I highly recommend them!! More
Excellent! They were able to get me out my 2014 Optima and in to a 2016 Optima and lowered my payments by nearly $100. I didn't think that it was possible, but They were able to get me out my 2014 Optima and in to a 2016 Optima and lowered my payments by nearly $100. I didn't think that it was possible, but they did it and I could not be happier! More
service we have dealt with Bryan for about 5 years and have never had a complaint he is courteous and honest a credit to any employer in short just good hones we have dealt with Bryan for about 5 years and have never had a complaint he is courteous and honest a credit to any employer in short just good honest work at a reasonable price More
exceptional service Bryan in the service department always goes above and beyond to help me. I brought my Kia Sedona in last week because it wouldn't start and in no tim Bryan in the service department always goes above and beyond to help me. I brought my Kia Sedona in last week because it wouldn't start and in no time I had a new battery and was on my way to work. Thank you very much Bryan! More
excellence Brian is always so helpful and courteous when I am there . He is able to answer all questions I have. I would recommend this dealership to everyone an Brian is always so helpful and courteous when I am there . He is able to answer all questions I have. I would recommend this dealership to everyone and it's service department. More
Friendliest & very knowledgeable service department Bryan was very helpful and super patient in answering all my questions. He made me feel like I was the only customer even though they were busy with Bryan was very helpful and super patient in answering all my questions. He made me feel like I was the only customer even though they were busy with it being a Monday and a holiday. Bryan IS the best when it comes to knowledge about vehicles. I trust and look forward to having my car serviced. Thank you very much Bryan! More
Great experience Staff was courteous, knowledgeable, and helpful. I hadn't intended to buy a car just yet. Every question was answered, every problem resolved. I came Staff was courteous, knowledgeable, and helpful. I hadn't intended to buy a car just yet. Every question was answered, every problem resolved. I came home with my car! James Otieno was super to work with! Ann More
Just purchased my second Optima Today I went in to Serra Kia just to get the process of getting a new car started and came home my brand new Kia Optima. The service great. This is t Today I went in to Serra Kia just to get the process of getting a new car started and came home my brand new Kia Optima. The service great. This is the second Kia Optima I have purchased from Serra Kia. I would like to thank James Otieno Jr. for making the purchase of my second Kia possible. More