Serra Gardendale Kia

Real customer service I received top rate customer service. Service dept took very good care of me. They took my car in for service right away . While I was waiting I was o I received top rate customer service. Service dept took very good care of me. They took my car in for service right away . While I was waiting I was offered coffee and popcorn. I was given a update of my service. Thanks Lynde More

Only one word I can use"Excellent" They're very courteous, as well as making sure the customers are well taking care of. I would recommend them to everyone that I know. They're very courteous, as well as making sure the customers are well taking care of. I would recommend them to everyone that I know. More

No pressure, very respectful and service oriented. From the salesman to the managers and the service department, I was met with a sincere desire to be of service. Most importantly, during the sales pro From the salesman to the managers and the service department, I was met with a sincere desire to be of service. Most importantly, during the sales process, they respected my desire to not get into an excessive back and forth negotiation. I told them how much I would pay and they respected that. Over the years I have become a skeptic and very cynical about dealerships however, this dealership was a refreshing departure from what I had been accustomed to. More

Very slow service I had an apt for 230 and was there for almost 2 hours for an oil change.i will not be using it again.the WiFi in the lobby didn’t work and sports play I had an apt for 230 and was there for almost 2 hours for an oil change.i will not be using it again.the WiFi in the lobby didn’t work and sports played on tv.the overall experience wasn’t great. More

Pleasant atmosphere. Service is great, the employees greet you with a smile and I love getting my car back cleaned. I would recommend this dealership, Serra Kia in Gardend Service is great, the employees greet you with a smile and I love getting my car back cleaned. I would recommend this dealership, Serra Kia in Gardendale to family and friends. More

Great experience and staff My salesmen was Awesome!!!! He helped me every step of the way.And I do really like the car even tho it was not the car I originally wanted. Thanks La My salesmen was Awesome!!!! He helped me every step of the way.And I do really like the car even tho it was not the car I originally wanted. Thanks Lamar!!!! More

Very professional The employees are very professional and nice and make sure you’re well taken care of, i received my car back sooner than i was expecting which was gre The employees are very professional and nice and make sure you’re well taken care of, i received my car back sooner than i was expecting which was great More

Oil Change, Light replacement The service was spot on and timely. The rep who help me was very detail and to the point. The waiting area was clean and active. The service was spot on and timely. The rep who help me was very detail and to the point. The waiting area was clean and active. More

Super experience This was my 1st time in your service center. I was somewhat reluctant but because my car is new and I have the warranty I wanted to bring the car to t This was my 1st time in your service center. I was somewhat reluctant but because my car is new and I have the warranty I wanted to bring the car to the place that I bought it from. Kevin was fantastic he walked me through the process kept me informed and I appreciated what he did because like I said I was a little nervous the 1st time bringing my car in. By having this good experience when I'm in in the area I will bring my car here as well. More

Energetic Place I found everyone to be friendly and very accommodating. My salesperson Janeshia was new but if she couldn’t answer a question she did not try to cove I found everyone to be friendly and very accommodating. My salesperson Janeshia was new but if she couldn’t answer a question she did not try to cover it up, she got me with someone that could. They were the first dealership to ask what I wanted and they worked to find it More