Serra Gardendale Kia

Excellent Service Team The service team addressed all of my concerns and notified me when the work was completed. Friendly, people-oriented staff. I don't know who I spoke w The service team addressed all of my concerns and notified me when the work was completed. Friendly, people-oriented staff. I don't know who I spoke with. I have some memory issues. More

Patience Required With my car having an extended warranty it took a considerable time to fix the problem. After several weeks the issue was solved and I have my car run With my car having an extended warranty it took a considerable time to fix the problem. After several weeks the issue was solved and I have my car running well again. More

It was a great experience! I walked away with a brand new, beautiful car for an affordable price. I had a very pleasant experience and would definitely recommend them to anyone. I walked away with a brand new, beautiful car for an affordable price. I had a very pleasant experience and would definitely recommend them to anyone. More

Always Walked Away Happy Where do I begin?!?! My sales agent - Gary Travis - is just amazing. He has helped my family purchase 5 brand new cars over the past 9 years. We’ve al Where do I begin?!?! My sales agent - Gary Travis - is just amazing. He has helped my family purchase 5 brand new cars over the past 9 years. We’ve always walked away happy and with a good feeling that we got a great deal every single time. The experience was never grueling or aggressive. Gary has always gone above and beyond! He always explains all the features in our cars so we have a great basic knowledge. He gets excited which then makes you excited, and it’s just a wonderful experience overall. I HIGHLY recommend Serra Kia Gardendale, Gary Travis as your agent, for all your car needs. They will change the car buying game for you! More

Professional and courteous Bought a Honda Accord and had a small issue with the car. The dealership told me to bring the car back and made all efforts to make sure that I was ha Bought a Honda Accord and had a small issue with the car. The dealership told me to bring the car back and made all efforts to make sure that I was happy and satisfied with my car! More

Best experience EVER Steve Willard worked a miracle for a young person with no credit established. I could not give enough praise for him and Serra Kia. Fast and knowled Steve Willard worked a miracle for a young person with no credit established. I could not give enough praise for him and Serra Kia. Fast and knowledgeable. 2 hours and she was driving off the lot with her first brand new car ever. More

Awesome Service!! I took my Kia Cadenza in to have it serviced and I must say that I had an awesome experience! I was greeted by one of the service managers when I arri I took my Kia Cadenza in to have it serviced and I must say that I had an awesome experience! I was greeted by one of the service managers when I arrived. He was very informative about the service being performed. He directed me to the waiting area while the technicians began to service my vehicle. The wait was not long at all! They got me in and out in no time. I would recommend this service center to anyone with a Kia vehicle. More

Effcient Service Gary was very helpful when I dropped off my car. He kept me abreast of the issues going on with my car and the price. Gary was very helpful when I dropped off my car. He kept me abreast of the issues going on with my car and the price. More

Excellent service Service was so good I came in to get my oil changed at end up getting another Kia for my husband. So we are like the Kia family Service was so good I came in to get my oil changed at end up getting another Kia for my husband. So we are like the Kia family More

Show they care about you Service advisor Lacey Truett was great. He did his job to the fullest. Great job. My car was cleaned and looking good. My fill I was important to Service advisor Lacey Truett was great. He did his job to the fullest. Great job. My car was cleaned and looking good. My fill I was important to KIA More