Serra Ford Farmington Hills - Service Center

I have been very pleased with my experience with the service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She to service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She took the time to explain various features of my 2023 Ford Escape. More

Serra Ford has always done good, fast, and quality work on my car for the past decade I've been going there. on my car for the past decade I've been going there. More

Professional & courtesy, friendly, helpful, that’s what keep me coming back , when I need service . keep me coming back , when I need service . More

I have always taken my car to this dealership and I am always satisfied with the service. always satisfied with the service. More

Sierra got my car fixed and a record time and I truly appreciate that. Don’t express it. appreciate that. Don’t express it. More

Had a bit of rough start. I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreci I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreciate the ride service. My service guy was knowledgeable, and helpful. More

All work was acceptable and all employees, respectful, and helpful Time to do the work, acceptable, and helpful Time to do the work, acceptable, More

I had not been do this dealership since it became Serra Ford. I went for an oil change & inspection. My car was done in the time promised & the waiting area was nice. Ford. I went for an oil change & inspection. My car was done in the time promised & the waiting area was nice. More

Truck sat for over 4 months before even being looked at, noone returned calls or messages. Got my truck back a week later and the "new" Trans is leaking all over the place noone returned calls or messages. Got my truck back a week later and the "new" Trans is leaking all over the place More

It was a pleasure working with Jordan she was very knowledgeable and helpful with what was needed for my service appointment knowledgeable and helpful with what was needed for my service appointment More