Serra Ford Farmington Hills - Service Center

I have always taken my car to this dealership and I am always satisfied with the service. always satisfied with the service. More

Professional & courtesy, friendly, helpful, that’s what keep me coming back , when I need service . keep me coming back , when I need service . More

Had a bit of rough start. I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreci I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreciate the ride service. My service guy was knowledgeable, and helpful. More

Sierra got my car fixed and a record time and I truly appreciate that. Don’t express it. appreciate that. Don’t express it. More

All work was acceptable and all employees, respectful, and helpful Time to do the work, acceptable, and helpful Time to do the work, acceptable, More

I had not been do this dealership since it became Serra Ford. I went for an oil change & inspection. My car was done in the time promised & the waiting area was nice. Ford. I went for an oil change & inspection. My car was done in the time promised & the waiting area was nice. More

Truck sat for over 4 months before even being looked at, noone returned calls or messages. Got my truck back a week later and the "new" Trans is leaking all over the place noone returned calls or messages. Got my truck back a week later and the "new" Trans is leaking all over the place More

It was a pleasure working with Jordan she was very knowledgeable and helpful with what was needed for my service appointment knowledgeable and helpful with what was needed for my service appointment More

The service associate new what he talking about and service was done in a tilmely manner and service was done in a tilmely manner More

The service I received was very good all through out the process from the moment I pulled in to drop my truck off, through the write up the updates of what was wrong and required for repair. The rerepairs process from the moment I pulled in to drop my truck off, through the write up the updates of what was wrong and required for repair. The rerepairs were completed on time under estimate and properly. Truck was washed and ready when I picked it up also. More