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Serra Ford Farmington Hills - Service Center
Farmington Hills, MI
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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103 Reviews of Serra Ford Farmington Hills - Service Center
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January 23, 2025
I went to Service for a battery problem and was greeted by Service Consultant, Brendan Lackey. He understood my concerns and took the vehicle in. It was diagnosed and fixed without delay. by Service Consultant, Brendan Lackey. He understood my concerns and took the vehicle in. It was diagnosed and fixed without delay. More
by kardinalspirit
Employees Worked With
January 12, 2025
They were courteous they were prompt and they provided the service in a shorter time than they estimated the service in a shorter time than they estimated More
by Rover12247
Employees Worked With
December 31, 2024
work very quickly and efficiently. pick up and delivery of vehicle was a nice service for elderly customers pick up and delivery of vehicle was a nice service for elderly customers More
by blondie
December 27, 2024
My total service experience at Serra Ford Farmington Hills for my recent visit was OUTSTANDING!!! My service advisor Amanda A. Is AWESOME!!! Hills for my recent visit was OUTSTANDING!!! My service advisor Amanda A. Is AWESOME!!! More
by Thomas H.
December 27, 2024
They did OK. Everything was good. Can’t complain about the service. I got a soon as soon as I could. Everything was good. Can’t complain about the service. I got a soon as soon as I could. More
by Johnl
Employees Worked With
December 20, 2024
Great service, I had an issue with my trucks towing system and they gave me a loaner immediately, were very nice, and had it done super fast system and they gave me a loaner immediately, were very nice, and had it done super fast More
by Levisamb
December 15, 2024
The service representatives were responsive to questions about the issues that were the reason for the service about the issues that were the reason for the service More
by dw.mitchell
December 06, 2024
We just had a great experience at there service area. .....My wife's 2021 Escape had a foul smell while driving Tuesday night (12-3-24) around 5:30 near the dealership and she pulled in and the service ar .....My wife's 2021 Escape had a foul smell while driving Tuesday night (12-3-24) around 5:30 near the dealership and she pulled in and the service area jumped on the problem right away ( leafs of something on the exhaust).....took it in and made sure it was safe to drive......wow the staff needs to know they have a customer for life.....we do our service there anyways but it just proves that not all dealerships are bad.....Thank you More
by dobbs1927
Employees Worked With
can't remember there names
December 02, 2024
I have been very pleased with my experience with the service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She to service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She took the time to explain various features of my 2023 Ford Escape. More
by thelmagardner2
Employees Worked With
November 23, 2024
Serra Ford has always done good, fast, and quality work on my car for the past decade I've been going there. on my car for the past decade I've been going there. More
by gt500xturbo
Employees Worked With
