Serra Ford Farmington Hills

I worked with Kyle, and he was very approachable, knowledgeable, and honest in providing information and feedback. knowledgeable, and honest in providing information and feedback. More

Worked with Kyle, got everything done thoroughly and quickly. Would recommend and would definitely come back! quickly. Would recommend and would definitely come back! More

Kyle was great. He found me the truck that checked all the boxes. Very happy! He found me the truck that checked all the boxes. Very happy! More

Kyle was a pleasure to work with. His priority was getting to know me and my expectations in my purchase and truly wanted me to leave with a vehicle I loved. He made sure to understan His priority was getting to know me and my expectations in my purchase and truly wanted me to leave with a vehicle I loved. He made sure to understand what was important to me as well as what would be a deal breaker. He did not waste my time his approach was very efficient. When a rebate didn’t work out as planned Kyle made sure to honor it anyway. He was a great communicator and always promptly accessible throughout the process. Mission accomplished Kyle - we love our new Outer Banks aka JJ Maybank! More

Best person I ever known, knowledge, empathy, efficiency, best sales man, really helped in the process for leasing, and exceed my expectations best sales man, really helped in the process for leasing, and exceed my expectations More

Loved the way the sale was simple and options were shown as per my need as per my need More

Kyle was absolutely awesome to work with super helpful and assured me we could get approval and we did! Great dude and genuine to work with as well as he will go the extra mile to help you out! Would most and assured me we could get approval and we did! Great dude and genuine to work with as well as he will go the extra mile to help you out! Would most definitely recommend to a friend! Made my childhood dream come true! More

Kyle did an exceptional job. He and the Serra team were very organized and made the buying experience simple. He and the Serra team were very organized and made the buying experience simple. More

I had a great experience. From the time I reached out by phone until I was handed the keys. Kyle was very thorough and he puts great care into his work. From the time I reached out by phone until I was handed the keys. Kyle was very thorough and he puts great care into his work. More

Will Kent was superb. I’ve been buying/leasing cars for 50 years. My Escape experienced catastrophic mechanical failure. The same day I was referred to Kent (I had never m I’ve been buying/leasing cars for 50 years. My Escape experienced catastrophic mechanical failure. The same day I was referred to Kent (I had never met the man) I called him. He returned my call within the hour. He towed my car. He met me. Processed my vehicle. Arranged and negotiated a new lease. Took care of the financing, title, registration and delivery while I had a cup of coffee. Followed up on my very important trailer hitch. He had his assistant drive my new vehicle home so my wife didn’t have to pick me up. All of this transpired in the course of six hours. Unbelievable. This is how a business should be run. Serra Ford has a new customer for life. Referrals to follow. Thanks Will. SMC More