Serra Ford Farmington Hills

Dealership is clean and full of friendly, knowledgeable people. Finance options were explained well and easily understood. Also, buying a car from a hockey legend, Robert Bell was a huge plus.. people. Finance options were explained well and easily understood. Also, buying a car from a hockey legend, Robert Bell was a huge plus.. More

⭐⭐⭐⭐⭐ I had an absolutely outstanding experience at Serra Ford, and I can't say enough great things about my sales guy Will and the entire team there. I came in on a Saturday morning knowing exactly Serra Ford, and I can't say enough great things about my sales guy Will and the entire team there. I came in on a Saturday morning knowing exactly what I wanted in an F-150, and Will made it his mission to check every single box. He listened, he delivered, and he never made me feel rushed or pressured. Finding the right truck with all my specific requirements could have easily turned into a stressful, multi-week ordeal — but Will made it feel effortless. What really blew me away was how smoothly everything came together. From the moment I walked in to the moment I drove off the lot, the entire process — test drive, negotiation, financing, and delivery — was handled all in one Saturday morning. That kind of efficiency is rare in any industry, let alone car buying. The finance team was just as impressive — quick, transparent, and no surprises. Everything was clearly explained and handled with professionalism. If you're in the market for a Ford and want a buying experience that's actually enjoyable, ask for Will at Serra Ford. He and his team have set the gold standard for what car buying should feel like. I drove away in my dream F-150 with a huge smile on my face, and I'd do it all over again in a heartbeat. Highly recommend! 🙌🚙 More

My salesman Robert was excellent very knowledgeable. He was really helpful in finding just the vechile I was looking to get into. Was greeted by friendly staff upon arriving a the Meet Robert who was wo He was really helpful in finding just the vechile I was looking to get into. Was greeted by friendly staff upon arriving a the Meet Robert who was working to get everything in order for me you sign for the new to me SUV. The financial guy was very friendly and very helpful in helping me understand everything I was signing. More

Will Kent made the experience very smooth. I am very pleased with the process and Highly recommended this dealership. I am very pleased with the process and Highly recommended this dealership. More

Serra Ford Farmington Hills makes the process of leasing easy and professional. Will Kent is the best he asks what you are looking for, goes the extra mile for his customers with rebates and offers, and off easy and professional. Will Kent is the best he asks what you are looking for, goes the extra mile for his customers with rebates and offers, and offers the best deals he can and offers one of a kind great service. Everyone should ask for him when going through the sales process. More

They were a pleasure to deal with. ..no hassle on trade in title or new vehicle ..no hassle on trade in title or new vehicle More

Mr Bell was a very personable salesman who provided many options for each price range. He was patient, answered all questions, and went out of his way to accommodate. I'd refer him to anyone needing a vehic options for each price range. He was patient, answered all questions, and went out of his way to accommodate. I'd refer him to anyone needing a vehicle. More

Robert was extremely helpful and he took time to explain everything. He was funny too. Would highly recommend him when you need a great vehicle & super service!! everything. He was funny too. Would highly recommend him when you need a great vehicle & super service!! More