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Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Lake Orion, MI

4.1
410 Reviews

410 Reviews of Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

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November 05, 2021

Everyone was very helpful and professional. No issues with service. Will definitely use again. The car wash was a nice touch. More

by Ken jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 28, 2021

Work was done in a timely manner and my service advisor Brandon was very thorough and friendly. More

by Krissy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
October 23, 2021

Excellent service, it could not have been easier. Polite and professional staff took care of my issure. Brandon was excellent. More

by Kerinkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 23, 2021 -

Kerinkevin responded

Yes

October 22, 2021

Friendly, fast, excellent service. No appointment needed for oil change and tire rotation - makes it convenient. Jim in the Service Department went over the list of items they checked and was very thorough More

by Caroljean46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Moreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in Service Department - 5 stars
October 22, 2021

Purchased my jeep 2 years ago. Today Had an oil change with tire rotation . I drove from Grand Blanc to have this done here. The bill seemed way to high for this service. I called a dealership by me ( gra More

by Loraineremesz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
October 21, 2021

Patrick In service extremely helpful with older wrangler repairs - good communication along the diagnostic way - thank you!!! More

by Johnmarq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
October 17, 2021

In and out quickly and fixed right. They even identified an issue I didn’t. Very satisfied with my repair experience. More

by Mike12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Laird
October 14, 2021

Unable to provide realistic timeframe for work to be completed. Somewhat out of their hands though. Also vehicle had additional issues after being repaired caused by the service center. More

by RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
October 13, 2021

We have been a very loyal customer for many years and we definitely appreciate the friendly and professional service. More

by pehansson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

I purchased a Chrysler Towne & Country from this dealership and they serviced it for 12 years without any disputes. I now lease a Pacifica and just had my first oil change. It took a half hour and t More

by rmklv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Marsh
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