Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Palace CJDR was fast, efficient, and did the work in a timely fashion. They made valuable recommendations and I will be back to follow up. Thanks for restoring my faith in the dealer experience. timely fashion. They made valuable recommendations and I will be back to follow up. Thanks for restoring my faith in the dealer experience. More

Excellent service! The staff is very friendly, knowledgeable and quick. This was a very good experience. knowledgeable and quick. This was a very good experience. More

Keeping my car tied up in your service dept for 10 weeks for a minor mechanical problem is unforgivable for a minor mechanical problem is unforgivable More

I had to drop my car off a day earlier than my appt. d/t my ride situation. They got to it early, and completed everything before my scheduled appt. time! Very much appreciated. my ride situation. They got to it early, and completed everything before my scheduled appt. time! Very much appreciated. More

What experience? My vehicle still sits in the service department for months. I have been being told lie after lie. This is not right by any means; employees quitting, to many vehicles to service, back department for months. I have been being told lie after lie. This is not right by any means; employees quitting, to many vehicles to service, backed up in work, we were meaning to get your truck in but, just can’t yet. Lie’s. I don’t understand. If your that backed up, stop taking work! WHAT IS SO HARD ABOUT THAT? If you are having employees quit, and have to much work; then why are you telling people, that it is ok for them to have a vehicle towed, and dropped off at your place of business? Why, is two months, and not even diagnosed yet ok with you? Why? I’m not a millionaire, and this has caused my family hardship. I can not explain how bad life has gotten over this situation. The worst advice I have taken as an adult is to have my vehicle taken to your place of business. Shame on you!! More

Understanding things are still taking longer due to covid our issue was handled in a reasonable time. our issue was handled in a reasonable time. More

Great people, good communication and fast service. I have had multiple cars serviced there, and was 100% satisfied had multiple cars serviced there, and was 100% satisfied More

Professional and friendly. More than satisfied. Worth the drive. Definitely will be returning. Thanks again. drive. Definitely will be returning. Thanks again. More

Everything turned out great with the repair on my Jeep. The service department A-1. The service department A-1. More

Best service in the city. Everything fixed on time, and loaner was provided. Thanks Milosch!! Will be coming back. loaner was provided. Thanks Milosch!! Will be coming back. More