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Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Lake Orion, MI

4.1
410 Reviews

410 Reviews of Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

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April 04, 2022

Nice job by the service dept. special thanks to Noah Hellner and who ever did the work on my Jeep More

by jwpittstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Hellner
March 30, 2022

Great facility, Great service and fast turnaround time. Would chose this dealership again for service. More

by calvert1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
March 29, 2022

Had a coupon for oil change for $29 and change. Was charged $40.97 something about synthetic oil…. Since my vin number was on the coupon, the type of oil was known. The advisor Tyler Marsh was ple More

by maxleist
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler Marsh
March 25, 2022

Thank you to Brandon for his professionalism and respectful and kind attention to our unique situation - 2nd time we had to bring our car in for the same issue. More

by RMK7
Recommend Dealer
Yes
Employees Worked With
Brandon
March 14, 2022

I have to say, not having had any repairs on a car in almost 20 years, this has been by one of the best and easiest of experiences This was a great place to deal with. Made everything so very easy. I More

by Teresamarzec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Burt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

I've never had better service than at Palace CJDR. Patrick is an awesome service tech and Perry V is the best salesperson I've ever dealt with! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Vennettilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in Service
February 24, 2022

Bob was extremely helpful. He also showed me when I need to do do maintenance farther down the road. More

by gsgumby77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service.
February 21, 2022

Dropped in for compliments oil change for my Daughters jeep. I was promptly greeted and oil was changed including washer tip up and multipoint inspection without me asking. Excellent t service!! More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
February 16, 2022

Took jeep in for service. Jim was awesome as was service. Definitely going back again More

by mbaxter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service dept
February 07, 2022

The dealership staff is thoughtful and efficient Their communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much. More

by Mlenneking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Patrick
Feb 07, 2022 -

Mlenneking responded

Milosch's Palace Chrysler Dodge Jeep Ram Feb 7, 2022 Mlenneking The dealership staff is thoughtful and efficient Their communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much.

Feb 07, 2022 -

Mlenneking responded

Mlenneking responded publicly on 2/07/22 12:06 PM Milosch's Palace Chrysler Dodge Jeep Ram Feb 7, 2022 Mlenneking The dealership staff is thoughtful and efficient Their communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much.

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