Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Absolutely no communication between service department & customer. They don’t answer phones or return calls/messages customer. They don’t answer phones or return calls/messages More

They were courteous and friendly and completed the oil change in a timely manner, thank you very much change in a timely manner, thank you very much More

Milosch helped me get my 2021 Jeep Cherokee without too much stress, and my recent service visit to get my first oil change on my vehicle went well except for the fact that the service advisor who was resp much stress, and my recent service visit to get my first oil change on my vehicle went well except for the fact that the service advisor who was responsible for letting me know that my vehicle was ready did not find me to let me know. I had to see that my vehicle was ready and ask if my vehicle was ready, and one of the service people took me to the service advisor who was responsible for letting me know. He then let me know that my vehicle was ready. More

Oil change was Fast and They were Courteous, I would go there again and Recommend them too there again and Recommend them too More

I was very happy that they provided me with a loaner since I live alone and that was my only vehicle. It took several weeks to get the parts to fix it. since I live alone and that was my only vehicle. It took several weeks to get the parts to fix it. More

Great service and customer relations! I have been going to Milosch for over 20 years. I have been going to Milosch for over 20 years. More

Although I was disappointed that my truck transmission needed replacement, I was very glad I brought it to the dealership. Service staff was friendly and helpful needed replacement, I was very glad I brought it to the dealership. Service staff was friendly and helpful More

Skilled, knowledgeable, will advocate on behalf of the customer, and very friendly. I will not take my Wrangler anywhere else! customer, and very friendly. I will not take my Wrangler anywhere else! More

Everyone I dealt with was extremely professional and nice! From Harry Lewis, who sold me my new car to Jeremy in the service department (for my old car), to the receptionist whose name I cannot recal nice! From Harry Lewis, who sold me my new car to Jeremy in the service department (for my old car), to the receptionist whose name I cannot recall, and to the young man who paired my cell phone with my new car, they were all great! I will certainly return as my needs arise! More

Service staff were friendly, courteous and efficient. Took the time to answer my questions about the work done. Took the time to answer my questions about the work done. More