Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

The Service department agent was prompt to help me out, he was courteous and explained to me in detail the work to be performed, which I accepted and it was completed as estimated. Overall, a very happy ca he was courteous and explained to me in detail the work to be performed, which I accepted and it was completed as estimated. Overall, a very happy camper, Thank you! More

Need to work on customer experience and treating customers like they are important to your business customers like they are important to your business More

Overall the customer service is very good, only issue I have is that my screen works intermittently and it was working just fine when I brought it in for service, so radio couldn’t be replaced. As soon as have is that my screen works intermittently and it was working just fine when I brought it in for service, so radio couldn’t be replaced. As soon as I got home, it didn’t work! More

Excellent service every time. Always nice and quickly done. Nice waiting area so that we can get snacks and relax. Always nice and quickly done. Nice waiting area so that we can get snacks and relax. More

Timothy Dean helped me, he kept me informed, explained what was wrong and then showed me what they done to fixed the problem. He made me very comfortable leaving my Jeep. I was traveling from Va so it was what was wrong and then showed me what they done to fixed the problem. He made me very comfortable leaving my Jeep. I was traveling from Va so it was a big deal to feel good about leaving it More

Very friendly and accommodating. Brandon followed up frequently on the part back order status and got me in as soon as they were available. I would highly recommend taking your vehi Brandon followed up frequently on the part back order status and got me in as soon as they were available. I would highly recommend taking your vehicle there. More

Diagnosed my vehicle in minutes, was intelligent and courteous, great experience. Would highly recommend Milosch. courteous, great experience. Would highly recommend Milosch. More

Fast and friendly service. No wait at the Mopar express oil change service. Appreciated the car wash after the service. No wait at the Mopar express oil change service. Appreciated the car wash after the service. More

Excellent service department Met me outside of service bay to check in Called as soon as done bay to check in Called as soon as done More

Brian did an excellent job detailing my Commander interior/exterior. I would recommend him to others interior/exterior. I would recommend him to others More