Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Great job and experience The Repair Team did an excellent job of correcting and making repairs...Ryan was very professional in getting the vehicle registered for service and The Repair Team did an excellent job of correcting and making repairs...Ryan was very professional in getting the vehicle registered for service and identifying all the potential problems with the vehicle. Great experience. More

Service Appt Brandon and Jim were fantastic to deal with and I'd highly recommend them for any service on your vehicle. They fixed a very difficult intermittent i Brandon and Jim were fantastic to deal with and I'd highly recommend them for any service on your vehicle. They fixed a very difficult intermittent issue I had with my navigation system on my Durango. More

Milosch's Team is excellent, we could not be happier! The Service Team at Milosch went above and beyond what could have been expected to make sure our Commander was 100% on a very difficult issue. We fel The Service Team at Milosch went above and beyond what could have been expected to make sure our Commander was 100% on a very difficult issue. We felt completely taken care of every step of the way and could not be happier with the supportive and caring staff. I would recommend them very highly! More

As always the dealer goes out of their way to try and resolv As always Jim, Dion and the whole dealer service department at the Palace are wonderful. The dealer goes out of their way to try and resolve my issue As always Jim, Dion and the whole dealer service department at the Palace are wonderful. The dealer goes out of their way to try and resolve my issues with my vehicle. More

Service This review may change as I have not yet heard back from the dealership. Which is a complaint on my part as I have made two calls today and receive no This review may change as I have not yet heard back from the dealership. Which is a complaint on my part as I have made two calls today and receive no returns. I first sat down at a service desk for what seems like at least a half hour before the woman looked up and said I was going to have to talk to someone else. Waited another 15 minutes before another service agent took my report of problems with my new car. He did not understand what I was reporting so we ended up going to the service manager who said he would send it to stars and report back to me. I've heard nothing yet. Sales department was very good recommend salesman Harry. service is looking suspect. More

Recall Work It was a pleasure to have Tim May be by service advisor for my recall procedure. I wish I woul have bout my vehicles from Milosch's Palace! I have ano It was a pleasure to have Tim May be by service advisor for my recall procedure. I wish I woul have bout my vehicles from Milosch's Palace! I have another Chrysler / Dodge dealership two (2) miles from home. I had a much better experience @ Milosch's Palace & Tim was able to lookup recalls on my other Chrysler vehicle while writing the service ticket for mine. Recall procedure was smooth & hassle free! More

Great Service Team Dropped in on them for an Express oil change and unscheduled tire rotation. All done quickly and when my wait for my check out papers got a little lo Dropped in on them for an Express oil change and unscheduled tire rotation. All done quickly and when my wait for my check out papers got a little long they did the rotation at no charge and sent me on my way. I will be back. Long time customer. More

Good service I just came in for a oil change and was in a hurry as we were leaving town in a few hours. Eric was very accommodating and got it done quicky so we c I just came in for a oil change and was in a hurry as we were leaving town in a few hours. Eric was very accommodating and got it done quicky so we could get on the road More

Service on 8/29/16 Brandon Williams was very accommodating to my situation since I was going out of town. He was very good at communicating changes & updates on the re Brandon Williams was very accommodating to my situation since I was going out of town. He was very good at communicating changes & updates on the repairs for my vehicle. I was extremely pleased with his customer service! More

Fixed like new....no hassle Repaired my Grand Cherokee's quarter panel damaged in a small accident...the work was done on a timely basis and the quarter panel looks like new. Repaired my Grand Cherokee's quarter panel damaged in a small accident...the work was done on a timely basis and the quarter panel looks like new. More