Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Service/Oil change I ALWAYS take my GM vehicle to this dealership for my oil changes. GREAT! customer service!! I will continue to recommend this location to anyone look I ALWAYS take my GM vehicle to this dealership for my oil changes. GREAT! customer service!! I will continue to recommend this location to anyone looking for a great job with a great price. More

All problems addressed satisfactorily - New Car The new car we feel, was not properly prepped to be driven after sitting so long. The tires were very bumpy from the minute we drove off and we kept The new car we feel, was not properly prepped to be driven after sitting so long. The tires were very bumpy from the minute we drove off and we kept getting :"No-Starts" once the weather got cold. However, when we took it in for service, the tires were replaced and battery fully charged after the diagnosis showed "no problems" with the electrical system. We were given a rental during this time. We are now very happy and have not had any more problems. They were very helpful and friendly. I love the way the wash the car before returning. More

Oil change Waited an hour and a half to have an oil change done and tires were never checked! Low tire light on when I left and was told after 20 miles it would Waited an hour and a half to have an oil change done and tires were never checked! Low tire light on when I left and was told after 20 miles it would go off. Went to Goodyear and 2 tires were low and once filled low tire light went off proving they were not checked with my oil change. This has happened before so wont be coming back or recommending this dealership. Time for a new Jeep but will not be purchasing here! More

Great place to take your car They did a great job, quickly, and for a reasonable price. They diagnosed the problem and accurately. My car was fixed and ready within one day.I hi They did a great job, quickly, and for a reasonable price. They diagnosed the problem and accurately. My car was fixed and ready within one day.I highly recommend this place. More

#1 Dealer I have bought two vehicles here, and from start to finish I was treated like family. They took their time to answer any questions, no pressure to buy. I have bought two vehicles here, and from start to finish I was treated like family. They took their time to answer any questions, no pressure to buy. Then I experienced the same friendly kindness when I brought them in for service. I do not need to look any further, as this is my #1 place to go. More

Quick and friendly Brandon was super friendly and got me into a loaner quick so I could be on my way to work. My car was fixed and ready within a couple hours. Very ple Brandon was super friendly and got me into a loaner quick so I could be on my way to work. My car was fixed and ready within a couple hours. Very pleased. More

Excellent Service Very happy with the service and Ryan's help in getting it done. the tecnition did a fine job and I apprichate the help that I received from the employ Very happy with the service and Ryan's help in getting it done. the tecnition did a fine job and I apprichate the help that I received from the employee who traced down my missing egnition key. More

Great service & did not try to sell unneeded work Came in for express oil change and some check engine light. Oil change + Diagnostic fee. They solved the problem, which was some simple issue and di Came in for express oil change and some check engine light. Oil change + Diagnostic fee. They solved the problem, which was some simple issue and did not charge for the diagnostic fee. Worked with Jason and would recommend him. More

Reliable and timely. Work was completed in the time promised. Great job to all involved!! I was able to make my next appointment. Have a great productive day. Work was completed in the time promised. Great job to all involved!! I was able to make my next appointment. Have a great productive day. More

OIL CHANGE AND GENERAL CHECK UPS. VERY POLITE EMPLOYEES. OUTSTANDING KNOWLEDGE OF THE CAR PROBLEMS. RAPID SOLUTION TO ALL THE ISSUES FOUND. THE QUICK SERVICE IS FRIENDLY AND QUICK A VERY POLITE EMPLOYEES. OUTSTANDING KNOWLEDGE OF THE CAR PROBLEMS. RAPID SOLUTION TO ALL THE ISSUES FOUND. THE QUICK SERVICE IS FRIENDLY AND QUICK AS THEY PROMISE. More