Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Very pleasant to work with Ray in service. Ray in service was very professional and efficient. I needed a extra key for my Chrysler 200. He took care of me right away and all in all very pleas Ray in service was very professional and efficient. I needed a extra key for my Chrysler 200. He took care of me right away and all in all very pleasant experience. I would highly recommend Milosh Chrysler and Ray Hammond in service. More

Fast Oil Change it was.....guys are great. My son took my vehicle in (first time he has done this) and he said all went great. It was a good first visit.... it was.....guys are great. My son took my vehicle in (first time he has done this) and he said all went great. It was a good first visit.... More

Great Experience I have been into Milosch's service center twice since purchasing my jeep and had great experiences both times. When I just was in last week I ended u I have been into Milosch's service center twice since purchasing my jeep and had great experiences both times. When I just was in last week I ended up having to leave my vehicle overnight and had a loaner, when I came back to pick up my Jeep the staff knew my name and made it a very personal experience, they initiated conversation by picking it up where it had left off the day before. They know their customers even when they deal with so many new faces each day. That's impressive and goes a long way! THANK YOU! More

Excellent service! They worked very hard to get my vehicle done in time for me to pick it up so I wasn't late picking my kids up. Everyone was courteous and helpful. Ser They worked very hard to get my vehicle done in time for me to pick it up so I wasn't late picking my kids up. Everyone was courteous and helpful. Service and accessories department is who I visited and both are exceptional! More

service accurate, quick and friendly My Wrangler was acting up which has never happened before....took it to Tim in service and he hooked up his diagnostic tool...located the loose batter My Wrangler was acting up which has never happened before....took it to Tim in service and he hooked up his diagnostic tool...located the loose battery wires and soon I was on the road again. Experience and top notch care given. Thanks Tim! More

The service was good Brandon was very helpfull The replacement of the trans lines was over the top on cost.My truck only has 60,000ish miles that shouldn't have happened with the lines. The replacement of the trans lines was over the top on cost.My truck only has 60,000ish miles that shouldn't have happened with the lines. More

Listen I've taken four different vehicles to the service center and my advisor Jason has been on top of things to make sure my vehicles are good for the road I've taken four different vehicles to the service center and my advisor Jason has been on top of things to make sure my vehicles are good for the road! I always appreciate honesty and a smiling face! More

excellent service I brought my jeep grand Cherokee in for a warranty issue on my struts. The service advisor Timothy May was very helpful, courteous, and went out of hi I brought my jeep grand Cherokee in for a warranty issue on my struts. The service advisor Timothy May was very helpful, courteous, and went out of his way to make sure everything was taken care of. Also, the assistant manager Dan went out of his way to make sure my jeep was taken care of. I highly recommend this dealership and service department to anyone. More

Great service as I've come to expect at Palace Chrysler. The service was done quickly and I was notified of the process. Thanks much. The service was done quickly and I was notified of the process. Thanks much. More

Warranty of rear bumper The paint on the bumper of my 2013 Dodge Ram has started to chip off. I feel this should be a warranty repair but you disagree. This tells me that I The paint on the bumper of my 2013 Dodge Ram has started to chip off. I feel this should be a warranty repair but you disagree. This tells me that I should look to another vehicle brand when I trade in my truck for a new vehicle. If you won't stand behind a obviously faulty paint job I think I will look some where else and at a different type of truck for my next purchase. Everything else was handled well and I would prefer to remain your customer, so the rest is up to you. More